Senior Community Manager

Fivetran
Colorado, United States
Workplace: RemoteFull timeUSD 130,068 - 162,585.5 annuallyFunction: Communications, PR & CommunityExperience: 5+ yearsSkills: ["Written communication","Facilitation","De-escalation","Cross-functional collaboration","Emotional intelligence"]

Lead day-to-day operations of the dbt Slack community, shaping a welcoming, high-signal experience for data practitioners worldwide. Own channel strategy, community guidelines, and engagement programming in partnership with community leaders and internal teams. Build scalable moderation and support workflows, coach moderators, create content systems to keep members active, and measure community health using engagement analytics and experiments.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fivetran
Fivetran
1 day ago

Senior Community Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead day-to-day operations of the dbt Slack community, shaping a welcoming, high-signal experience for data practitioners worldwide. Own channel strategy, community guidelines, and engagement programming in partnership with community leaders and internal teams. Build scalable moderation and support workflows, coach moderators, create content systems to keep members active, and measure community health using engagement analytics and experiments.
Location: Colorado, United States
Workplace: Remote
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Own day-to-day operations of the dbt Slack community to ensure a welcoming, high-signal experience for members worldwide.
  • •Partner with community leaders and internal stakeholders to evolve channel strategy, community guidelines, and engagement programming.
  • •Develop scalable moderation and support workflows (triage, escalation paths, response playbooks), including Code of Conduct enforcement.
  • •Coach and support moderators and community champions; recruit and onboard new moderators as the community grows.
  • •Monitor and report on key engagement and health metrics and run experiments to improve outcomes.

Pay and Benefits

Salary: USD 130,068 - 162,585.5 annually
Equity and Bonus:Equity
Perks:Health InsurancePaid Time-offPaid LeaveParental LeaveRsusLearning BudgetCell Phone

Key Requirements

  • •5+ years of experience in digital community management, online engagement, or community program management in a global/distributed environment.
  • •Own day-to-day operations for a large online community (e.g., Slack/Discord/forum), including moderation, member support, and community health.
  • •Build and improve moderation and support workflows (triage, escalation paths, response playbooks), including Code of Conduct enforcement.
  • •Strong understanding of online community dynamics and how to cultivate trust and shared purpose at scale.
  • •Experience using community tooling and analytics (e.g., Slack workflows, Common Room) to track engagement, identify trends, and drive improvement.
Experience:5+ yearsDigital communityOnline engagementCommunity program managementSlack/Discord communitiesData practitioners
Skills:Written communicationFacilitationDe-escalationCross-functional collaborationEmotional intelligence
Languages:English
Tech Stack:SlackDiscordCommon RoomSlack workflowsAnalyticsKnowledge baseIntegrationsWeb portal

Company Brief

Fivetran
Provides automated data integration and replication software that moves data from hundreds of sources into cloud data warehouses and analytics platforms. Helps engineering and analytics teams keep data pipelines reliable, current, and low-maintenance.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Oakland, United States
Founded: 2012
WebsiteLinkedIn