Services Sales Solutions Manager (BtoC)

Salesforce
Tokyo
Workplace: OnsiteFull timeFunction: SalesSkills: ["Leadership","Communication","Analysis","Problem-solving","Collaboration"]

Lead large-scale transformation engagements for consumer and telecommunications/media customers by shaping project vision and approach, driving proposal and delivery execution, and partnering with Salesforce Professional Services and account/service sales teams. Own pre-sales activities including scoping, solution and SOW creation, and staffing plans, then serve as an industry/delivery expert to ensure project success through executive relationship management, proactive quality improvement, and cross-functional collaboration.

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FursaFursa
Salesforce
Salesforce
10 hours ago

Services Sales Solutions Manager (BtoC)

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead large-scale transformation engagements for consumer and telecommunications/media customers by shaping project vision and approach, driving proposal and delivery execution, and partnering with Salesforce Professional Services and account/service sales teams. Own pre-sales activities including scoping, solution and SOW creation, and staffing plans, then serve as an industry/delivery expert to ensure project success through executive relationship management, proactive quality improvement, and cross-functional collaboration.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Develop customer-specific implementation proposals, SOWs, and staffing plans, and drive alignment on deliverable proposals with other domain experts across the organization.
  • •Partner closely with account and service sales teams to own pre-sales activities including scoping, solution creation, SOW creation, and project staffing.
  • •Provide domain expertise to the Professional Services team to ensure projects are executed successfully based on proposed solutions and customer needs.
  • •Directly lead or support the project team across the engagement lifecycle when appropriate to drive customer success.
  • •Manage and mitigate key escalations and risks, communicate effectively with internal and external leaders/executives, and contribute to business expansion by managing multiple strategic customers concurrently.

Key Requirements

  • •10+ years of consulting services delivery experience, or equivalent experience in a business company (including building, executing, and managing in-house IT/group functions and leading transformation/DX projects).
  • •Hands-on experience in business consulting, with knowledge of IT technologies/applications and project management (e.g., transformation planning, business design, solution creation, implementation methodologies, and roadmap development).
  • •Leadership ability to collaborate effectively with architects and domain experts to drive pre-sales activities and project delivery.
  • •Ability to provide high-level executive communication (written and verbal), and strong analytical and problem-solving skills.
  • •Degree or equivalent related work experience is preferred.
Experience:Consulting
Skills:LeadershipCommunicationAnalysisProblem-solvingCollaboration

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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