Senior Customer Engineer, Territory - North East

Cloudflare
New York
Workplace: HybridFull timeUSD 202,000 - 278,000 annuallyFunction: Administration & Executive AssistanceSkills: ["Communication","Presentation","Stakeholder management","Commercial mindset","Customer relationship building","Trusted advisory"]

Own technical relationships for enterprise customers from discovery through adoption and expansion, acting as a quota-carrying technologist. Partner with Account Executives on technical validation, bespoke architectures, demos, and PoCs across security, networking, and developer platforms. Lead onboarding, monitor technical health and telemetry for rapid time-to-value, and run QBRs translating platform capabilities into measurable business outcomes. Use AI-augmented workflows to automate routine processes.

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FursaFursa
Cloudflare
Cloudflare
1 month ago

Senior Customer Engineer, Territory - North East

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own technical relationships for enterprise customers from discovery through adoption and expansion, acting as a quota-carrying technologist. Partner with Account Executives on technical validation, bespoke architectures, demos, and PoCs across security, networking, and developer platforms. Lead onboarding, monitor technical health and telemetry for rapid time-to-value, and run QBRs translating platform capabilities into measurable business outcomes. Use AI-augmented workflows to automate routine processes.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives on technical discovery, bespoke architecture design, and product demonstrations/PoCs across Cloudflare’s portfolio (Security, Networking, Developer Platforms).
  • •Lead and/or oversee technical onboarding and implementation, serving as the primary executive and engineering contact; own discovery, demos, onboarding, technical health/risk, and expansion strategy.
  • •Carry a variable quota tied to new business acquisition and/or account growth; drive deep platform adoption, retention, and cross-sell/upsell using product usage data; run technical QBRs.
  • •Act as a trusted technical advisor throughout the customer lifecycle from onboarding through maturity, renewal, and expansion.
  • •Use AI-augmented workflows to automate routine tasks such as RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring.

Pay and Benefits

Salary: USD 202,000 - 278,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
  • •Broad technical expertise across web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, enterprise architecture, and modern developer platforms.
  • •Demonstrated ability to operate in a quota-carrying or revenue-aligned environment with SaaS metrics, business value translation, and enterprise sales cycles.
  • •Exceptional presentation and stakeholder management skills bridging technical details to C-suite strategy.
Skills:CommunicationPresentationStakeholder managementCommercial mindsetCustomer relationship buildingTrusted advisory
Languages:English
Tech Stack:AI agentsWeb securityRoutingDNSDDoS mitigationCloud infrastructureEnterprise architectureServerlessEdge computingAPI-driven workflowsRFP responsesSecurity questionnairesSandbox provisioningTelemetry monitoringProof of Concepts (PoCs)

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn