Cloudflare

3 days ago

Senior Customer Engineer, Territory - North East

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Own technical relationships for enterprise customers from discovery through adoption and expansion, acting as a quota-carrying technologist. Partner with Account Executives on technical validation, bespoke architectures, demos, and PoCs across security, networking, and developer platforms. Lead onboarding, monitor technical health and telemetry for rapid time-to-value, and run QBRs translating platform capabilities into measurable business outcomes. Use AI-augmented workflows to automate routine processes.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Partner with Account Executives on technical discovery, bespoke architecture design, and product demonstrations/PoCs across Cloudflare’s portfolio (Security, Networking, Developer Platforms).
•Lead and/or oversee technical onboarding and implementation, serving as the primary executive and engineering contact; own discovery, demos, onboarding, technical health/risk, and expansion strategy.
•Carry a variable quota tied to new business acquisition and/or account growth; drive deep platform adoption, retention, and cross-sell/upsell using product usage data; run technical QBRs.
•Act as a trusted technical advisor throughout the customer lifecycle from onboarding through maturity, renewal, and expansion.
•Use AI-augmented workflows to automate routine tasks such as RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring.

Pay and Benefits

Salary: USD 202,000 - 278,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
•Broad technical expertise across web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, enterprise architecture, and modern developer platforms.
•Demonstrated ability to operate in a quota-carrying or revenue-aligned environment with SaaS metrics, business value translation, and enterprise sales cycles.
•Exceptional presentation and stakeholder management skills bridging technical details to C-suite strategy.

Skills:CommunicationPresentationStakeholder managementCommercial mindsetCustomer relationship buildingTrusted advisory

Languages:English

Tech Stack:AI agentsWeb securityRoutingDNSDDoS mitigationCloud infrastructureEnterprise architectureServerlessEdge computingAPI-driven workflowsRFP responsesSecurity questionnairesSandbox provisioningTelemetry monitoringProof of Concepts (PoCs)

Company Brief

Cloudflare

Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Cloudflare

3 days ago

Senior Customer Engineer, Territory - North East

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Partner with Account Executives on technical discovery, bespoke architecture design, and product demonstrations/PoCs across Cloudflare’s portfolio (Security, Networking, Developer Platforms).
•Lead and/or oversee technical onboarding and implementation, serving as the primary executive and engineering contact; own discovery, demos, onboarding, technical health/risk, and expansion strategy.
•Carry a variable quota tied to new business acquisition and/or account growth; drive deep platform adoption, retention, and cross-sell/upsell using product usage data; run technical QBRs.
•Act as a trusted technical advisor throughout the customer lifecycle from onboarding through maturity, renewal, and expansion.
•Use AI-augmented workflows to automate routine tasks such as RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring.

Pay and Benefits

Salary: USD 202,000 - 278,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
•Broad technical expertise across web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, enterprise architecture, and modern developer platforms.
•Demonstrated ability to operate in a quota-carrying or revenue-aligned environment with SaaS metrics, business value translation, and enterprise sales cycles.
•Exceptional presentation and stakeholder management skills bridging technical details to C-suite strategy.

Skills:CommunicationPresentationStakeholder managementCommercial mindsetCustomer relationship buildingTrusted advisory

Languages:English

Company Brief

Cloudflare

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn