Business Support Administrator (MFG Business Support)

DP World
Netherlands
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Attention to detail","Data accuracy","Organizational skills","Time management","Stakeholder management"]

Support the Manufacturing (MFG) Business Support team by ensuring accurate flow of information, orders, inventory, and reporting across logistics and manufacturing operations. You’ll act as a key contact for customers, vendors, and carriers within agreed SLAs, maintain operational systems (WMS, SFCS, SAP), coordinate planning and billing/RMA activities, monitor performance, and help drive continuous improvement through quality checks and better processes.

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FursaFursa
DP World
DP World
1 month ago

Business Support Administrator (MFG Business Support)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support the Manufacturing (MFG) Business Support team by ensuring accurate flow of information, orders, inventory, and reporting across logistics and manufacturing operations. You’ll act as a key contact for customers, vendors, and carriers within agreed SLAs, maintain operational systems (WMS, SFCS, SAP), coordinate planning and billing/RMA activities, monitor performance, and help drive continuous improvement through quality checks and better processes.
Location: Netherlands
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Serve as primary point of contact for customers, vendors, and carriers, resolving queries professionally within agreed SLAs.
  • •Prepare and distribute accurate daily, weekly, and monthly reports while maintaining high data quality.
  • •Maintain and update operational systems, including WMS, SFCS, SAP, and related business applications.
  • •Coordinate order management, stock transfers, inbound/outbound planning, NPI, billing support, and RMA processes.
  • •Monitor operational performance, identify issues or process gaps, and escalate appropriately to support timely resolution.

Key Requirements

  • •Experience in an administrative, customer service, operations support, logistics, supply chain, or manufacturing support environment with strong attention to detail and data accuracy.
  • •Strong organizational and time-management skills to prioritize multiple tasks and meet deadlines in a fast-paced environment.
  • •Clear communication and stakeholder management skills to build positive relationships with customers, vendors, carriers, and colleagues.
  • •Proficiency with Microsoft Office (especially Excel, Word, and Outlook) and confidence working with business systems and operational data.
  • •Experience with Warehouse Management Systems (WMS), SAP, SFCS, logistics operations, high-tech manufacturing environments, or continuous improvement initiatives.
Experience:LogisticsSupply chainManufacturingOperations support
Skills:Attention to detailData accuracyOrganizational skillsTime managementStakeholder management
Languages:US
Tech Stack:Microsoft OfficeExcelWordOutlookWMSSAPSFCSOperational systemsLogistics operations

Company Brief

DP World
Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.
Industry: Ports & Port Operators
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
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Glassdoor: 3.6
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