Technical Program Manager, Public Sector (Boston, MA)

Scale AI
Boston
Workplace: OnsiteFull timeUSD 138,400 - 249,000 annuallyFunction: Program & Project Management (PMO)Skills: ["Stakeholder management","Customer relationship building","Structured problem-solving","Verbal communication","Written communication"]

Lead and coordinate delivery of agentic workflows for a national security customer on the Public Sector delivery team. Own or support customer account plans, triage technical issues, and use data and analytics to align internal resources around Scale’s hardest problems. Partner with engineering and operations to transition AI/ML into working public sector products, manage cross-functional execution, and drive reliability, customer success repeatability, and long-term risk reduction.

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FursaFursa
Scale AI
Scale AI
20 hours ago

Technical Program Manager, Public Sector (Boston, MA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and coordinate delivery of agentic workflows for a national security customer on the Public Sector delivery team. Own or support customer account plans, triage technical issues, and use data and analytics to align internal resources around Scale’s hardest problems. Partner with engineering and operations to transition AI/ML into working public sector products, manage cross-functional execution, and drive reliability, customer success repeatability, and long-term risk reduction.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Drive innovation by diving into technical and operational challenges and delivering solutions for public sector customers.
  • •Use data and analytics to align internal resources and create tools that directly add value for public sector customers.
  • •Transition AI/ML technologies and processes into working public sector products when requirements are undefined or ambiguous.
  • •Partner with engineering, operations, and public sector teams to build and deliver AI systems for unique government use cases in computer vision and generative AI.
  • •Lead cross-functional execution to exceed AI/ML objectives and manage long-term customer health by identifying and preempting risks.
Travel: Medium travel

Pay and Benefits

Salary: USD 138,400 - 249,000 annually
Perks:Health InsuranceDentalVisionPensionLearning BudgetPaid Leave

Key Requirements

  • •An active TS/SCI clearance.
  • •3+ years of experience in stakeholder management or a customer-facing role.
  • •Technical background in computer science, statistics, or engineering.
  • •Strong understanding of generative AI/ML fundamentals such as RAG, evals, and agent orchestration.
  • •Ability to work at a cleared facility in the greater Boston area 3+ days per week and travel at least 25% of the time.
Skills:Stakeholder managementCustomer relationship buildingStructured problem-solvingVerbal communicationWritten communication
Languages:English
Tech Stack:PythonGenerative AIMachine learningRAGEvalsAgent orchestrationComputer visionAI/MLAPI

Eligibility

Security Clearance:TS/SCI

Company Brief

Scale AI
Provides data labeling, annotation, and infrastructure services to accelerate machine learning and AI development. Supplies high-quality training data, tooling, and APIs for customers in autonomous vehicles, mapping, robotics, and enterprise AI applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2016
WebsiteLinkedIn