Account Manager - Maritime - MEA

Kpler
Dubai
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Relationship building","Negotiation","Commercial strategy","Customer advocacy"]

Own and grow a dedicated maritime/account portfolio across the Middle East & Africa, driving retention and expansion targets. Identify and close upsell/cross-sell opportunities by understanding client workflows, and support commercial strategy through forecasting, budgeting, and multi-year account planning. Gather competitor intelligence from client interactions and negotiate renewal agreements. Keep CRM records accurate and collaborate with Customer Success, Marketing, Sales Operations, and Product.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Kpler
Kpler
19 hours ago

Account Manager - Maritime - MEA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own and grow a dedicated maritime/account portfolio across the Middle East & Africa, driving retention and expansion targets. Identify and close upsell/cross-sell opportunities by understanding client workflows, and support commercial strategy through forecasting, budgeting, and multi-year account planning. Gather competitor intelligence from client interactions and negotiate renewal agreements. Keep CRM records accurate and collaborate with Customer Success, Marketing, Sales Operations, and Product.
Location: Dubai
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage and grow a dedicated account portfolio across Middle East & Africa to meet retention and expansion targets.
  • •Proactively uncover, qualify, and close upsell and cross-sell opportunities within existing accounts.
  • •Support commercial strategy with demand forecasting, budgeting, multi-year account planning, and commercial reporting.
  • •Capture actionable product feedback and competitor intelligence from client interactions to inform regional strategy and roadmaps.
  • •Lead contract renewal negotiations and maintain accurate CRM records, engagement logs, and sales forecasting.

Key Requirements

  • •At least 3 years of experience in account management, sales, or commercial growth roles.
  • •Background working with technology, SaaS, or data intelligence vendors.
  • •Proven ability to build trusted client relationships and manage renewals and upsell deals.
  • •Fluency in professional business English with exceptional verbal and written communication skills.
  • •Nice-to-have: prior domain knowledge in maritime, shipping, or commodities markets.
Experience:3+ yearsSaaSData intelligenceMaritimeShippingCommodities
Skills:CommunicationRelationship buildingNegotiationCommercial strategyCustomer advocacy
Languages:EnglishArabicFrench
Tech Stack:SalesforceZoomInfoOutreachLinkedIn Sales Navigator

Company Brief

Kpler
Provides real-time commodity, shipping and trade intelligence combining satellite, AIS, customs and market data to deliver analytics for energy, dry bulk, petrochemicals, metals and agricultural markets, enabling trading, risk management and market transparency.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Paris, France
Founded: 2014
WebsiteLinkedIn