Account Executive - Enterprise (SLED)

Freshworks
Dallas
Workplace: RemoteFull timeUSD 105,000 - 165,000 annuallyFunction: SalesExperience: 5-8 yearsSkills: ["Solution selling","Pipeline management","Stakeholder management","Analytical thinking","Consultative selling"]

Drive enterprise sales of Freshworks ITSM and EX solutions to Higher Education institutions by selling tailored value propositions and managing medium- to long-term sales cycles. Build and execute a robust pipeline while engaging stakeholders across colleges and universities, including administrators, IT leaders, and HR. Partner with Marketing, Solutions Engineers, and Customer Success to deliver end-to-end experiences and win high-budget deals focused on faculty and staff productivity.

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Freshworks
Freshworks
1 day ago

Account Executive - Enterprise (SLED)

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Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Drive enterprise sales of Freshworks ITSM and EX solutions to Higher Education institutions by selling tailored value propositions and managing medium- to long-term sales cycles. Build and execute a robust pipeline while engaging stakeholders across colleges and universities, including administrators, IT leaders, and HR. Partner with Marketing, Solutions Engineers, and Customer Success to deliver end-to-end experiences and win high-budget deals focused on faculty and staff productivity.
Location: Dallas
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Develop tailored ITSM and EX strategies for Higher Education clients.
  • •Collaborate with administrators, IT leaders, and HR to address institutional challenges.
  • •Build and execute a robust sales pipeline through medium- to long-term cycles.
  • •Create and present value propositions aligned with institutional goals, priorities, and budgets.
  • •Partner with Marketing, Solutions Engineers, and Customer Success for end-to-end prospect and client experiences.

Pay and Benefits

Salary: USD 105,000 - 165,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeaveParental Leave

Key Requirements

  • •5–8 years of proven success in SaaS enterprise sales, including ITSM and EX solution selling.
  • •Strong solution selling and pipeline management experience.
  • •Advanced knowledge of SaaS platforms and how they drive institutional efficiency.
  • •Hands-on experience with ITSM solutions and EX platforms for faculty and staff productivity.
  • •Ability to analyze customer needs and provide tailored recommendations.
Experience:5-8 yearsSaaSEnterprise salesITSMEXHigher Education
Skills:Solution sellingPipeline managementStakeholder managementAnalytical thinkingConsultative selling
Languages:English
Tech Stack:SaaSITSMEX

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor