SMB Acquisition Account Manager

HP
Vancouver
Workplace: OnsiteFull timeUSD 60,480 - 80,000 annuallyFunction: Customer Success & Account ManagementExperience: 6-8 yearsEducation: high_schoolSkills: ["Effective Communication","Results Orientation","Learning Agility","Digital Fluency","Customer Centricity"]

Engage with customers by handling inbound requests and outbound prospecting to sell products, services, and solutions to the installed base. Tackle complex multi-product inquiries, manage key accounts and relationships, and navigate high-value negotiations. Collaborate with cross-functional teams to improve the sales process and customer experience, use performance metrics to optimize outcomes, and support strategy updates. Additionally, train and coach lower-level representatives.

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FursaFursa
HP
HP
2 days ago

SMB Acquisition Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Engage with customers by handling inbound requests and outbound prospecting to sell products, services, and solutions to the installed base. Tackle complex multi-product inquiries, manage key accounts and relationships, and navigate high-value negotiations. Collaborate with cross-functional teams to improve the sales process and customer experience, use performance metrics to optimize outcomes, and support strategy updates. Additionally, train and coach lower-level representatives.
Location: Vancouver
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Handle customer request calls and leverage expertise to sell products, services, and solutions.
  • •Address complex customer inquiries with multi-product/service solutions tailored to intricate needs.
  • •Manage key accounts by nurturing relationships, aligning offerings to client objectives, and identifying growth opportunities.
  • •Navigate complex negotiations and high-value sales opportunities to achieve beneficial outcomes.
  • •Collaborate cross-functionally to optimize the sales process, analyze performance metrics, and train/coach lower-level representatives.

Pay and Benefits

Salary: USD 60,480 - 80,000 annually
Perks:Health InsuranceDentalVisionDisability InsuranceEmployee AssistanceFlexible SpendingLife InsurancePaid LeavePaid Holidays

Key Requirements

  • •High school diploma/GED/higher secondary education (or equivalent work experience).
  • •Typically 6-8 years of related work experience, preferably in inside sales or tele sales.
  • •Advanced solution-based selling with the ability to handle complex negotiations.
  • •Experience managing key accounts and nurturing customer relationships to identify growth opportunities.
  • •Sales and customer inquiry skills including product knowledge and consultative selling (Salesforce referenced).
Experience:6-8 yearsInside salesTele salesB2BCustomer relationship management
Education:High School
Skills:Effective CommunicationResults OrientationLearning AgilityDigital FluencyCustomer Centricity
Certifications:Certified Inside Sales Professional (CISP)
Tech Stack:Salesforce

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn