Counter Manager - Macy's Ala Moana (Honolulu, HI, US)

Pandora Group
Honolulu
Workplace: OnsiteFull timeUSD 43,400 - 54,200Function: SalesSkills: ["Communication","Leadership","Coaching","Recruiting","Analytical thinking"]

Lead sales and daily operations for Pandora’s shop-in-shop at Macy’s, driving comp sales and transaction targets while delivering exceptional fan experiences. Coach and manage part-time Sales Leads and Sales Associates through sales training, performance feedback, and brand standards. Own weekly scheduling, inventory management, visual merchandising, and loss-prevention compliance, and support talent recruitment with the District Sales Manager.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Pandora Group
Pandora Group
1 month ago

Counter Manager - Macy's Ala Moana (Honolulu, HI, US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead sales and daily operations for Pandora’s shop-in-shop at Macy’s, driving comp sales and transaction targets while delivering exceptional fan experiences. Coach and manage part-time Sales Leads and Sales Associates through sales training, performance feedback, and brand standards. Own weekly scheduling, inventory management, visual merchandising, and loss-prevention compliance, and support talent recruitment with the District Sales Manager.
Location: Honolulu
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive and exceed counter sales goals, focusing on comp sales and transaction targets while creating exceptional fan experiences.
  • •Coach and manage Sales Leads and Sales Associates, assessing performance and providing timely feedback and targeted coaching.
  • •Prepare weekly schedules aligned with peak sales hours to optimize customer coverage and payroll efficiency.
  • •Oversee inventory management (replenishment, cycle counts, backstock accuracy) and loss prevention practices.
  • •Maintain compliance with Pandora and Macy’s operational, security, POS, and loss prevention policies and procedures.

Pay and Benefits

Salary: USD 43,400 - 54,200
Perks:Health InsuranceDentalVision401kPaid LeaveDisabilityLife Insurance

Key Requirements

  • •Minimum of 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in fast-paced retail, ideally fashion, luxury, or jewelry retail.
  • •Experience coaching and developing teams through advanced sales techniques, product knowledge, and brand standards training.
  • •Business acumen and analytical thinking to drive positive results and achieve comp sales and transaction targets.
  • •Proven recruiting and talent development skills, including succession planning and internal mobility.
  • •Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
Experience:Fast-paced retailFashion retailLuxury retailJewelry retail
Skills:CommunicationLeadershipCoachingRecruitingAnalytical thinking
Tech Stack:Microsoft Office 365KWIPOS systemsApplicant tracking systems

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website