CRM Solutions Development Consultant

Avanade
Stockholm
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryEducation: bachelorsSkills: ["Teamwork","Communication","Problem-solving","Client management","Analytical"]

The role focuses on designing and implementing CRM solutions within Dynamics 365 Customer Engagement across all project phases. You’ll liaise between clients and project teams, perform full-cycle CRM development, configure workflows, and explore AI-enabled automation to improve customer engagement, while collaborating with global CE teams and leveraging Avanade assets for efficient delivery.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Avanade
Avanade
7 months ago

CRM Solutions Development Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

The role focuses on designing and implementing CRM solutions within Dynamics 365 Customer Engagement across all project phases. You’ll liaise between clients and project teams, perform full-cycle CRM development, configure workflows, and explore AI-enabled automation to improve customer engagement, while collaborating with global CE teams and leveraging Avanade assets for efficient delivery.
Location: Stockholm
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Consult and advise our clients and internal stakeholders on uses of technology to solve business problems
  • •Perform application development, complex code development, application testing, and component design
  • •Write technical specifications and collaborate with the functional team to ensure requirements are understood and aligned with the business needs
  • •Prototype, configure, and test respective business processes
  • •Enable the design of conceptual architecture and technical solutions

Key Requirements

  • •At least one full-cycle implementation of Microsoft Dynamics 365 CE or Dynamics CRM.
  • •Experience analyzing, designing, developing, customizing & configuring, implementing and maintaining Microsoft Dynamics CRM and Power Platform application code for Sales and Customer Service functionality.
  • •Used SaaS environments, Microsoft SQL Server, HTML, Javascript, Microsoft ASP, Microsoft .NET, and Azure DevOps.
  • •Integrate and customize workflows using Copilot Studio to build conversational AI experiences and automate business processes.
  • •Bachelor’s degree, or its foreign equivalent, in Computer Science, Computer Engineering, Management Information Systems, or equivalent relevant work experience.
Experience:CRMMicrosoft Dynamics 365Power Platform
Education:Bachelor's in Computer Science, Computer Engineering, Management Information Systems
Skills:TeamworkCommunicationProblem-solvingClient managementAnalytical
Languages:English
Tech Stack:Dynamics 365 CEDynamics CRMPower PlatformHTMLJavaScriptASP.NET.NETAzure DevOpsSQL ServerCopilot Studio

Company Brief

Avanade
Global digital innovation and IT services company delivering Microsoft-based cloud, digital and application services. Partners with enterprises to design, build and run business solutions across cloud, data, AI, modern workplace and industry-specific transformations.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Seattle, United States
Founded: 2000
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn