Collections Representative - Remote

Achieve Test Prep
Newark
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Negotiation","Persuasion","Independent working","Teamwork"]

Manage overdue accounts to recover outstanding balances by handling inbound and outbound collection calls. Review customer accounts to assess payment capability, negotiate payment amounts and terms, and follow up on missed payment arrangements. You’ll manage individual collection cases, work toward targets, and use collection software and automated dialers to ensure timely resolution of accounts.

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FursaFursa
Achieve Test Prep
Achieve Test Prep
2 days ago

Collections Representative - Remote

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Manage overdue accounts to recover outstanding balances by handling inbound and outbound collection calls. Review customer accounts to assess payment capability, negotiate payment amounts and terms, and follow up on missed payment arrangements. You’ll manage individual collection cases, work toward targets, and use collection software and automated dialers to ensure timely resolution of accounts.
Location: Newark
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Make outbound calls and handle inbound collection inquiries using an automated dialer.
  • •Review customer accounts and ask relevant questions to assess ability to pay.
  • •Follow up on missed payment arrangements to secure payments.
  • •Negotiate payment amounts and terms with customers to recover outstanding balances.
  • •Manage and work assigned collection cases efficiently and effectively.

Pay and Benefits

Perks:TrainingCommission

Key Requirements

  • •Proven experience in collections or a similar role.
  • •Strong persuasive and negotiation skills.
  • •Ability to analyze customer accounts and determine payment capabilities.
  • •Excellent communication skills (verbal and written).
  • •Proficiency using collection software and outbound dialers.
Skills:CommunicationNegotiationPersuasionIndependent workingTeamwork
Tech Stack:Collection softwareAutomated dialer

Company Brief

Achieve Test Prep
Provides college entrance exam preparation services, including personalized tutoring, group courses, and practice resources for the SAT, ACT, and subject tests to help students improve scores and college admissions prospects.
Industry: Education
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