Sales Support Associate II

Tapestry
Texas
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organization","Multitasking"]

Support the store’s customer experience by welcoming clients, assisting with purchases at the cash wrap, and maintaining a well-organized, visually updated sales floor. Accurately operate POS, manage cash handling per policy, suggest add-ons and gift cards, and capture customer information where permitted. Receive and organize shipments and transfers, keep stockroom clean, replenish inventory, and follow loss prevention and housekeeping guidelines.

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Tapestry
Tapestry
2 months ago

Sales Support Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Support the store’s customer experience by welcoming clients, assisting with purchases at the cash wrap, and maintaining a well-organized, visually updated sales floor. Accurately operate POS, manage cash handling per policy, suggest add-ons and gift cards, and capture customer information where permitted. Receive and organize shipments and transfers, keep stockroom clean, replenish inventory, and follow loss prevention and housekeeping guidelines.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Maintain stock levels, replenish the sales floor, execute visual merchandising updates, and follow loss prevention and housekeeping standards.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail service.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Ability to operate cash register systems and perform basic computer tasks using iPad/laptop, Mobile POS, and internet.
  • •Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
  • •Excellent communication and customer service skills with strong English proficiency and ability to work flexible hours.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationAttention to detailOrganizationMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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