Box Office Manager, Glasgow

Live Nation Entertainment
Glasgow
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Diplomacy","Organisation","Attention to detail","Leadership"]

Manage a seamless box office operation at O2 Academy Glasgow, delivering exceptional customer service and supporting venue commercial targets. Oversee day-to-day ticket sales, ticket allocations, paperwork, reporting, and cash reconciliation in line with AMG procedures. Liaise daily with Ticketmaster, ticket agencies, and promoters, troubleshoot technical issues, and supervise/train casual box office staff to ensure accurate, professional guest and charitable ticketing support.

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Live Nation Entertainment
Live Nation Entertainment
1 day ago

Box Office Manager, Glasgow

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Manage a seamless box office operation at O2 Academy Glasgow, delivering exceptional customer service and supporting venue commercial targets. Oversee day-to-day ticket sales, ticket allocations, paperwork, reporting, and cash reconciliation in line with AMG procedures. Liaise daily with Ticketmaster, ticket agencies, and promoters, troubleshoot technical issues, and supervise/train casual box office staff to ensure accurate, professional guest and charitable ticketing support.
Location: Glasgow
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Manage an efficient and smooth box office service and deliver first-class customer service.
  • •Liaise daily with Ticketmaster, ticket agencies, and promoter ticketing departments.
  • •Ensure accurate and timely ticket sales and monitor ticket allocations to maximise sales.
  • •Complete and retain all paperwork and reporting, including financial reporting, reconciliation, and cash management.
  • •Supervise and train casual box office employees and troubleshoot/report technical issues.

Key Requirements

  • •Experience in a box office environment within the live entertainment industry.
  • •Significant experience in ticketing platforms.
  • •Proven track record in customer service.
  • •Proficient in Microsoft Office packages.
  • •Strong communication, diplomacy, organisation, and attention to detail.
Experience:Live entertainmentTicketingCustomer service
Skills:CommunicationDiplomacyOrganisationAttention to detailLeadership
Tech Stack:TicketmasterMicrosoft Office

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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