Relationship Manager- BB

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Relationship management","Communication","Negotiation","Teamwork","Work ethic"]

Own and grow a portfolio of Small Enterprise (SE) customer relationships while originating new SE relationships around branch locations. Source new-to-bank customers, generate leads from walk-ins, and manage customers through relationship management plus up-selling, deep-selling, and cross-selling of banking products. Conduct periodic credit facility reviews, monitor portfolio quality and customer conduct, perform KYC/AML due diligence, and coordinate with internal teams and advisors to ensure agreements and compliance.

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FursaFursa
Mashreq
Mashreq
1 week ago

Relationship Manager- BB

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own and grow a portfolio of Small Enterprise (SE) customer relationships while originating new SE relationships around branch locations. Source new-to-bank customers, generate leads from walk-ins, and manage customers through relationship management plus up-selling, deep-selling, and cross-selling of banking products. Conduct periodic credit facility reviews, monitor portfolio quality and customer conduct, perform KYC/AML due diligence, and coordinate with internal teams and advisors to ensure agreements and compliance.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage existing SE relationships and originate new SE relationships around branch locations to meet financial and non-financial objectives.
  • •Actively source new-to-bank customers and generate leads from walk-in customers.
  • •Provide relationship management and cross-selling/up-selling of banking products to improve share of wallet and relationship revenue.
  • •Conduct annual/periodic credit facility reviews, recommend credit actions aligned with bank policy, and monitor for downgrades/upgrades.
  • •Ensure portfolio quality and compliance through KYC reviews, due diligence monitoring, AML procedures, and ongoing follow-up on account conduct.

Key Requirements

  • •4+ years of relevant banking experience in local or international markets.
  • •Banking sales and service experience with proven relationship management qualities.
  • •Advanced vocational knowledge across areas such as credit, trade, operating system, and legal.
  • •Excellent communication and negotiation skills.
  • •MBA/CA (or, for a regular graduate, adequate relevant experience).
Experience:4+ yearsBankingSMERelationship management
Skills:Relationship managementCommunicationNegotiationTeamworkWork ethic
Certifications:MBACA

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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