DataDog

1 month ago

Technical Account Manager 2 - San Francisco

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Deliver proactive, hands-on technical services to large customers by guiding IT Operations adoption of Datadog products, optimizing configurations, and driving business value. Build strong customer relationships, perform regular reviews, collaborate with product and engineering teams, and advocate for customers’ use cases to improve adoption and retention in a hybrid, North America-based role.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Advise on technical support and product adoption for customers across pre-sales, post-sales and renewal processes
•Analyze customers’ IT Operations environments and provide recommendations to maximize Datadog value
•Be the customer advocate by understanding goals and use cases and suggesting process changes, product adoption, configuration and additional features
•Participate in Monthly and Quarterly Business Reviews with customers
•Collaborate with product management, engineering and technical services to identify new features and products

Travel: Medium travel

Pay and Benefits

Salary: USD 101,000 - 147,000 annually

Equity and Bonus:Equity

Perks:Health Insurance401kRsusEsppLearning BudgetRemote WorkPaid Leave

Key Requirements

•Solid technical grounding with hands-on IT Operations experience
•Hands-on experience with AWS, Azure or GCP
•Proficiency in scripting languages such as Python, JavaScript, Ruby, Perl, Go, PHP (or Chef/Puppet)
•Experience using CI/CD tools (e.g., Jenkins, GitLab)
•Knowledge of containerization tools (Docker, Kubernetes, Rancher)

Experience:Cloud computingIT operationsSaaS

Skills:CommunicationProblem-solvingCustomer focusRelationship-building

Languages:English

Tech Stack:AWSAzureGCPPythonJavaScriptRubyPerlGoChefPuppetJenkinsGitLabDockerKubernetesRancher

Company Brief

DataDog

Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn

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DataDog

1 month ago

Technical Account Manager 2 - San Francisco

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Advise on technical support and product adoption for customers across pre-sales, post-sales and renewal processes
•Analyze customers’ IT Operations environments and provide recommendations to maximize Datadog value
•Be the customer advocate by understanding goals and use cases and suggesting process changes, product adoption, configuration and additional features
•Participate in Monthly and Quarterly Business Reviews with customers
•Collaborate with product management, engineering and technical services to identify new features and products

Travel: Medium travel

Pay and Benefits

Salary: USD 101,000 - 147,000 annually

Equity and Bonus:Equity

Perks:Health Insurance401kRsusEsppLearning BudgetRemote WorkPaid Leave

Key Requirements

•Solid technical grounding with hands-on IT Operations experience
•Hands-on experience with AWS, Azure or GCP
•Proficiency in scripting languages such as Python, JavaScript, Ruby, Perl, Go, PHP (or Chef/Puppet)
•Experience using CI/CD tools (e.g., Jenkins, GitLab)
•Knowledge of containerization tools (Docker, Kubernetes, Rancher)

Experience:Cloud computingIT operationsSaaS

Skills:CommunicationProblem-solvingCustomer focusRelationship-building

Languages:English

Tech Stack:AWSAzureGCPPythonJavaScriptRubyPerlGoChefPuppetJenkinsGitLabDockerKubernetesRancher

Company Brief

DataDog

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn