Service Management Solution Architect
Applied Materials
Bengaluru
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10-12 yearsEducation: bachelorsSkills: ["Communication","Leadership","Solution architect skills","Stakeholder engagement","Problem-solving","Documentation"]Architect and lead enterprise post-sales Service Management and Resource Scheduling platforms to enhance the digital customer experience. Partner with business stakeholders, product owners, UX, and engineering to deliver service case execution, labor confirmations, part ordering, and part returns. Modernize and integrate with ERP (SAP S/4HANA), CRM, and billing systems, ensuring scalable, secure solutions and high design integrity across complex, cross-functional initiatives.
