Salesforce

1 week ago

Contract Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide Quote-to-Cash guidance to Commercial and Enterprise Account Teams across Japan, Korea, and Taiwan. Tackle deal structure and quote support questions, perform contract and order value calculations, and help ensure contracts comply with revenue and company policy. Partner with Pricing, Revenue Recognition, and Legal teams, manage Omnichannel case queues, support SLA documentation and escalations, and participate in user acceptance testing and ad hoc projects.

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Revenue Operations (RevOps)

Seniority: Mid level

Key Responsibilities

•Respond to process and policy questions and communicate requirements to Account Executives.
•Assist sales with quoting, deal structuring, and contract support across Japan, Korea, and Taiwan.
•Perform deal and contract value calculations and support revenue recognition and operational feasibility during negotiations.
•Manage queue-based cases in Omnichannel, document approvals, resolve within SLA, and redirect as needed.
•Analyze exception approvals and participate in User Acceptance Testing and ad hoc projects.

Key Requirements

•3+ years of sales/customer support, sales operations, or customer order management experience, ideally in the IT industry.
•Hands-on Quote-to-Cash experience, including contract structuring and deal/commission-related calculations.
•Fluency in Japanese and English, with strong written and verbal communication in both languages.
•Ability to respond to process and policy questions and communicate requirements to Account Executives.
•Strong attention to detail and the ability to analyze exceptions, impacts, and approval requirements.

Experience:3+ yearsSaaSQuote-to-Cash

Skills:CommunicationDetail-orientedInterpersonal skillsProblem-solvingAnalytical thinking

Languages:JapaneseEnglish

Tech Stack:Microsoft OfficeSalesforce CRMOmnichannel

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

1 week ago

Contract Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Revenue Operations (RevOps)

Seniority: Mid level

Key Responsibilities

•Respond to process and policy questions and communicate requirements to Account Executives.
•Assist sales with quoting, deal structuring, and contract support across Japan, Korea, and Taiwan.
•Perform deal and contract value calculations and support revenue recognition and operational feasibility during negotiations.
•Manage queue-based cases in Omnichannel, document approvals, resolve within SLA, and redirect as needed.
•Analyze exception approvals and participate in User Acceptance Testing and ad hoc projects.

Key Requirements

•3+ years of sales/customer support, sales operations, or customer order management experience, ideally in the IT industry.
•Hands-on Quote-to-Cash experience, including contract structuring and deal/commission-related calculations.
•Fluency in Japanese and English, with strong written and verbal communication in both languages.
•Ability to respond to process and policy questions and communicate requirements to Account Executives.
•Strong attention to detail and the ability to analyze exceptions, impacts, and approval requirements.

Experience:3+ yearsSaaSQuote-to-Cash

Skills:CommunicationDetail-orientedInterpersonal skillsProblem-solvingAnalytical thinking

Languages:JapaneseEnglish

Tech Stack:Microsoft OfficeSalesforce CRMOmnichannel

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor