Personal Banker Associate I

Fifth Third Bancorp
San Jose
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer relationship management","Risk management","Communication","Confidentiality"]

Build customer profiles using a consultative sales process and Financial Needs Assessment, then recommend retail and small business financial solutions. Proactively reach customers with approved marketing tools, cross-sell to existing relationships, and participate in outside sales and community events. Maintain strong partner relationships (mortgage, small business, commercial, investment) through referrals, while processing teller transactions and supporting platform staff. Own sourced consumer loans and follow confidentiality, risk, and ethics policies.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker Associate I

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Last checked: 5 hours agoStatus: Live

Job Summary

Build customer profiles using a consultative sales process and Financial Needs Assessment, then recommend retail and small business financial solutions. Proactively reach customers with approved marketing tools, cross-sell to existing relationships, and participate in outside sales and community events. Maintain strong partner relationships (mortgage, small business, commercial, investment) through referrals, while processing teller transactions and supporting platform staff. Own sourced consumer loans and follow confidentiality, risk, and ethics policies.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain knowledge of retail consumer and small business products/services and recommend appropriate solutions.
  • •Use CAMP and approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to existing customers and engage in outside sales activities as directed, including presentations and community events.
  • •Process teller transactions and support the full range of retail product opening/servicing, including participating in consumer loan and bankcard processes.
Travel: Medium travel

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •College degree or work experience with transferrable skills (or a combination of education and experience).
  • •Experience in the financial industry preferred.
  • •Ability to perform sales activities to acquire new consumer household and small business customers and/or cross-sell to existing customers.
  • •Demonstrated ability to use advanced math functions to analyze credit and financial information.
  • •Must be able to obtain S.A.F.E. Act registration through NMLS at time of employment.
Experience:Financial industry
Skills:Consultative sellingCustomer relationship managementRisk managementCommunicationConfidentiality
Licenses:S.A.F.E. Act registration (NMLS)
Tech Stack:NMLSCAMP

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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