Sr Relationship Manager
Fiserv
Hong Kong
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 10+ yearsSkills: ["Client relationship management","Strategic planning","Consultative support","Client satisfaction management","Executive communication"]Maintain and grow key client relationships as a strategic partner, ensuring client needs are met and mutual value is driven. Understand client situations to align Fiserv solutions with business objectives, provide proactive consultation, and coordinate with internal teams for onboarding and integration. Monitor client satisfaction, resolve issues quickly, run regular client reviews with action plans, and increase engagement through Fiserv events and forums.

