Product Manager II - Admin & User Management

SurveyMonkey
Bengaluru
Workplace: HybridFull timeFunction: Product ManagementExperience: 3-5 yearsSkills: ["Collaboration","Discovery","Business judgment","Decision making","Prioritization"]

Own the admin and user management product surface for mid-market and enterprise customers. You’ll start with discovery to identify gaps and define what great admin UX looks like at scale, then partner with a Senior PM to turn research, support data, and sales input into a roadmap. Drive product requirements, rollout and GTM plans, and collaborate cross-functionally with Customer Success, Sales, and Engineering to ship improvements for user onboarding and multi-user collaboration.

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FursaFursa
SurveyMonkey
SurveyMonkey
19 hours ago

Product Manager II - Admin & User Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 49 minutes agoStatus: Live

Job Summary

Own the admin and user management product surface for mid-market and enterprise customers. You’ll start with discovery to identify gaps and define what great admin UX looks like at scale, then partner with a Senior PM to turn research, support data, and sales input into a roadmap. Drive product requirements, rollout and GTM plans, and collaborate cross-functionally with Customer Success, Sales, and Engineering to ship improvements for user onboarding and multi-user collaboration.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Lead discovery on user management and admin experience for mid-market and enterprise customers.
  • •Translate customer research, support data, and sales input into a prioritized roadmap for user onboarding, survey administration and management, and multi-user collaboration.
  • •Define ideal admin UX for organizations using SurveyMonkey at scale.
  • •Develop detailed product requirements and rollout plans, and help build GTM plans for your products.
  • •Collaborate cross-functionally with Customer Success, Sales, and Engineering to move from insight to shipped product.

Key Requirements

  • •3-5 years of product management experience.
  • •Experience with B2B SaaS.
  • •Experience working on role-based permissions and enterprise security, identity, and access management initiatives.
  • •Comfort with open-ended discovery to identify real problems beyond the loudest request.
  • •Strong business judgment to prioritize, make tradeoffs, and align on highest-impact initiatives.
Experience:3-5 yearsB2B SaaS
Skills:CollaborationDiscoveryBusiness judgmentDecision makingPrioritization

Company Brief

SurveyMonkey
Provides an online survey platform and experience management tools that help organizations collect, analyze, and act on feedback from customers, employees, and markets through surveys, forms, and analytics.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 1999
Glassdoor
Glassdoor: 3.8
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