Visa

1 month ago

Assoc Application Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Support real-time Visa authorization operations for TPF and OVN platforms in a multi-datacenter environment. Provide first-level monitoring and response, assist with incident mitigation, and manage tickets and documentation through resolution or handoff. Collaborate with L2/L3 support and development groups to isolate and fix issues affecting clients and the Visa brand. Maintain high-quality procedures, communications, and ongoing training while working essential 24x7x365 shifts.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Monitor Authorization TPF and OVN consoles and provide first-level response to mitigate issues affecting authorization systems.
•Operate Visa authorization systems in a multi-datacenter and multi-processing environment.
•Provide precise console inputs to resolve issues under direction of support teams.
•Track, update, and resolve incidents, changes, and problem reports via the service management system with high-quality documentation.
•Proactively monitor alerts, escalate incidents per guidelines, and collaborate with L2/L3 or development groups to resolve problems.

Key Requirements

•Minimum 3 years of relevant work experience or a Bachelor’s degree.
•Hands-on experience supporting critical applications using either IBM TPF (or equivalent real-time operating systems) or open-source distributed systems on Linux, Kubernetes, and Kafka.
•Experience with one or more of Linux, Unix, MVS, VM, SuperVision, HMC, ServiceNow, CoPilot, ChatGPT, Kubernetes, Kafka, Opera, DB2, ClickHouse/Splunk, or Cassandra.
•Strong troubleshooting, critical-thinking, incident management, and documentation skills.
•Possess or obtain an ITIL Foundation certificate within 6 months.

Experience:3+ yearsPaymentsFinancial services

Education:Bachelor's

Skills:Customer serviceTechnical abilityAnalytical abilityTroubleshootingIncident managementCommunicationDocumentationCollaborationCritical thinkingOrganizational skillsMultitasking

Certifications:ITIL Foundation

Tech Stack:IBM TPFLinuxKubernetesKafkaUnixMVSVMSuperVisionHMCServiceNowCoPilotChatGPTOperaDB2ClickHouseSplunkCassandraMS Teams

Company Brief

Visa

Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Visa

1 month ago

Assoc Application Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Monitor Authorization TPF and OVN consoles and provide first-level response to mitigate issues affecting authorization systems.
•Operate Visa authorization systems in a multi-datacenter and multi-processing environment.
•Provide precise console inputs to resolve issues under direction of support teams.
•Track, update, and resolve incidents, changes, and problem reports via the service management system with high-quality documentation.
•Proactively monitor alerts, escalate incidents per guidelines, and collaborate with L2/L3 or development groups to resolve problems.

Key Requirements

•Minimum 3 years of relevant work experience or a Bachelor’s degree.
•Hands-on experience supporting critical applications using either IBM TPF (or equivalent real-time operating systems) or open-source distributed systems on Linux, Kubernetes, and Kafka.
•Experience with one or more of Linux, Unix, MVS, VM, SuperVision, HMC, ServiceNow, CoPilot, ChatGPT, Kubernetes, Kafka, Opera, DB2, ClickHouse/Splunk, or Cassandra.
•Strong troubleshooting, critical-thinking, incident management, and documentation skills.
•Possess or obtain an ITIL Foundation certificate within 6 months.

Experience:3+ yearsPaymentsFinancial services

Education:Bachelor's

Skills:Customer serviceTechnical abilityAnalytical abilityTroubleshootingIncident managementCommunicationDocumentationCollaborationCritical thinkingOrganizational skillsMultitasking

Certifications:ITIL Foundation

Tech Stack:IBM TPFLinuxKubernetesKafkaUnixMVSVMSuperVisionHMCServiceNowCoPilotChatGPTOperaDB2ClickHouseSplunkCassandraMS Teams

Company Brief

Visa

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor