Sony Global

3 days ago

Jira Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Own the Jira platform’s strategy, governance, administration, and continuous improvement across the organization. Lead Jira roadmap, configurations, upgrades, migrations, and release management, while partnering with IT, PMO, Engineering, service management, and stakeholders to drive adoption and automation. Develop dashboards and KPIs for reporting and operational visibility, ensure security and compliance, and lead/mentor Jira support resources with after-hours/on-call escalation when required.

Location: Nashville

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Manager level

Key Responsibilities

•Own the overall Jira platform strategy, roadmap, and operational health, including governance and platform policies.
•Oversee day-to-day Jira administration (projects, workflows, screens, fields, permissions, notifications, automation rules, and system settings).
•Lead Jira upgrades, migrations, and release management activities as needed.
•Partner with stakeholders to gather requirements, translate business processes into Jira solutions, and prioritize enhancements.
•Develop and maintain dashboards, reports, KPIs, and operational metrics; ensure access controls, compliance, and support for incidents/root cause analysis; participate in after-hours/on-call escalation if required.

Key Requirements

•Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or related field, or equivalent practical experience.
•6+ years of hands-on experience administering and configuring Jira in a business or enterprise environment.
•3+ years of experience leading Jira-related initiatives, platform governance, or people/project management responsibilities.
•Experience supporting Jira across multiple business functions (IT, PMO, Agile delivery, service management, or operations).
•Experience with Jira Cloud and/or Jira Data Center environments.

Experience:6+ years

Education:Bachelor's

Skills:GovernanceStakeholder managementProblem-solvingProcess improvementCommunication

Tech Stack:JiraAtlassianConfluenceJira Service ManagementJira CloudJira Data CenterScriptRunnerAutomation for JiraInsight/AssetsStructureTempoAPIsMiddlewareThird-party connectorsDashboardsReportsFiltersMetricsWorkflow automation

Company Brief

Sony Global

Multinational conglomerate designing, manufacturing, and distributing consumer electronics, entertainment content, gaming hardware and software, music, and film services. Operates across electronics, gaming, entertainment, and financial services with a global consumer and enterprise footprint.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tokyo, Japan

Founded: 1946

Glassdoor: 3.8

Website LinkedIn

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Sony Global

3 days ago

Jira Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Nashville

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Manager level

Key Responsibilities

•Own the overall Jira platform strategy, roadmap, and operational health, including governance and platform policies.
•Oversee day-to-day Jira administration (projects, workflows, screens, fields, permissions, notifications, automation rules, and system settings).
•Lead Jira upgrades, migrations, and release management activities as needed.
•Partner with stakeholders to gather requirements, translate business processes into Jira solutions, and prioritize enhancements.
•Develop and maintain dashboards, reports, KPIs, and operational metrics; ensure access controls, compliance, and support for incidents/root cause analysis; participate in after-hours/on-call escalation if required.

Key Requirements

•Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or related field, or equivalent practical experience.
•6+ years of hands-on experience administering and configuring Jira in a business or enterprise environment.
•3+ years of experience leading Jira-related initiatives, platform governance, or people/project management responsibilities.
•Experience supporting Jira across multiple business functions (IT, PMO, Agile delivery, service management, or operations).
•Experience with Jira Cloud and/or Jira Data Center environments.

Experience:6+ years

Education:Bachelor's

Skills:GovernanceStakeholder managementProblem-solvingProcess improvementCommunication

Company Brief

Sony Global

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tokyo, Japan

Founded: 1946

Glassdoor: 3.8

Website LinkedIn