Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 1-2 yearsEducation: high_schoolSkills: ["Analytical","Logical","Customer service","Relationship management","Performance monitoring"]

Drive monthly KPI targets for Personal Loan sales through outbound telesales and outbound channels. Acquire new business and cross-sell to increase penetration, manage leads in CRM within agreed TAT, and ensure compliance with bank control requirements and policies. Maintain service standards by monitoring performance and productivity across systems and product campaigns, while managing end-to-end customer service for quality growth in earnings and target-segment penetration with appropriate risk propositions.

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FursaFursa
Mashreq
Mashreq
1 day ago

Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive monthly KPI targets for Personal Loan sales through outbound telesales and outbound channels. Acquire new business and cross-sell to increase penetration, manage leads in CRM within agreed TAT, and ensure compliance with bank control requirements and policies. Maintain service standards by monitoring performance and productivity across systems and product campaigns, while managing end-to-end customer service for quality growth in earnings and target-segment penetration with appropriate risk propositions.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Entry level

Key Responsibilities

  • •Meet revenue and monthly KPI targets through Personal Loan (PL) Sales and PL Fulfillment.
  • •Acquire new business and cross-sell to increase penetration.
  • •Manage assigned leads in CRM within the agreed TAT (drop offs).
  • •Direct telesales activities to meet sales targets while maintaining service standards.
  • •Ensure compliance with bank control requirements and policies for quality growth, managing customer relationships through outbound channels.

Key Requirements

  • •Diploma or high school with 1–2 years of relevant experience in Personal Banking (PMU/Relationship Management/Tele Sales/Services).
  • •Strong analytical and logical skills.
  • •Sound market knowledge and Personal Banking understanding.
  • •Ability to use systems to monitor, evaluate, and measure performance and productivity.
  • •Strong technical skill set across diverse products.
Experience:1-2 yearsPersonal banking
Education:High School
Skills:AnalyticalLogicalCustomer serviceRelationship managementPerformance monitoring
Tech Stack:CRM

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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