Team Lead, Market Operations

Carvana
Minneapolis
Workplace: OnsiteFull timeUSD 65,000 - 80,000 annuallyFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: bachelorsSkills: ["Team leadership","Mentoring","Customer focus","Decision-making","Process improvement"]

Lead Carvana’s Market Operations team in a fast-paced, team-oriented environment, coordinating logistics, inventory quality, scheduling, and registration paperwork. Own key areas including customer and employee experience, community outreach, and mentoring/training programs. Use strong decision-making to manage day-to-day ambiguity and translate process reviews into creative solutions, while maintaining an ownership mindset with direct leadership connection.

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Carvana
Carvana
4 months ago

Team Lead, Market Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead Carvana’s Market Operations team in a fast-paced, team-oriented environment, coordinating logistics, inventory quality, scheduling, and registration paperwork. Own key areas including customer and employee experience, community outreach, and mentoring/training programs. Use strong decision-making to manage day-to-day ambiguity and translate process reviews into creative solutions, while maintaining an ownership mindset with direct leadership connection.
Location: Minneapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Manage logistics, inventory quality, scheduling, and registration paperwork.
  • •Own customer experience and employee experience to ensure rewarding interactions.
  • •Coordinate community outreach initiatives.
  • •Mentor and train team members, including supporting mentoring and training programs.
  • •Review processes and develop creative solutions while assuming additional responsibilities as needed.

Pay and Benefits

Salary: USD 65,000 - 80,000 annually
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •Bachelor’s degree from an accredited undergraduate institution.
  • •At least five years of relevant experience in team leadership roles managing multiple employees.
  • •Experience handling logistics.
  • •Ability to operate in ambiguity and make effective decisions under changing conditions.
  • •Ability to manage employee and customer experience and develop creative process improvements.
Experience:5+ years
Education:Bachelor's
Skills:Team leadershipMentoringCustomer focusDecision-makingProcess improvement
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn