Patient Admin Executive

Manage patient front-desk operations, including greeting and directing patients, handling telephone inquiries, confirming and registering new patients, and coordinating appointment management (no-shows, rescheduling, and confirmations). Process insurance coverage queries, collect co-pays/deductibles/outstanding balances, and generate patient invoices. Maintain accurate patient records using the Hospital Information System, respond to emails, handle complaints professionally, and follow hospital policies for patient safety and infection control.