Senior Manager, Revenue Cycle Management

Nourish
New York
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Cross-functional collaboration","Communication","Patient-centricity","Problem-solving","Organization"]

Lead and scale a high-performing Revenue Cycle Management (RCM) team, managing day-to-day workflows with a focus on accuracy, efficiency, and best-in-class patient experience. Optimize processes to improve collections, build metrics for productivity and workflow success, and drive hiring, onboarding, and training. Partner cross-functionally with Engineering, Credentialing, Customer Experience, Clinical Operations, and external billing vendors, supporting new product and contract activations.

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FursaFursa
Nourish
Nourish
2 days ago

Senior Manager, Revenue Cycle Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Lead and scale a high-performing Revenue Cycle Management (RCM) team, managing day-to-day workflows with a focus on accuracy, efficiency, and best-in-class patient experience. Optimize processes to improve collections, build metrics for productivity and workflow success, and drive hiring, onboarding, and training. Partner cross-functionally with Engineering, Credentialing, Customer Experience, Clinical Operations, and external billing vendors, supporting new product and contract activations.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Director level

Key Responsibilities

  • •Manage and lead a team of RCM Associates with performance feedback, coaching, and career development.
  • •Oversee day-to-day RCM operations to ensure workflows are accurate and efficient while putting patients first.
  • •Lead hiring, onboarding, and training to scale the RCM Associate team.
  • •Identify and implement workflow optimizations to improve collections and operational efficiency.
  • •Serve as a cross-functional liaison between RCM, Engineering, Credentialing, Customer Experience, Clinical Operations, and external billing vendors.

Key Requirements

  • •7+ years of experience with at least 3 years managing a team of 5+
  • •Experience building relationships and cross-functional collaboration across technical, operational, and external teams
  • •Strong communication skills and ability to tailor messaging for different audiences
  • •Patient-centric approach focused on best-in-class experience across a patient’s health journey
  • •Tech-savvy and experienced with platforms like Front, Aircall, and Intercom
Experience:7+ yearsHealthtechTelehealthDigital health
Skills:Cross-functional collaborationCommunicationPatient-centricityProblem-solvingOrganization
Languages:English
Tech Stack:FrontAircallIntercom

Company Brief

Nourish
Nourish provides a benefits platform that helps employers deliver personalized total rewards, including wellbeing, financial, and family benefits via a digital marketplace and concierge support to improve employee health, retention, and engagement.
Industry: HR Tech
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