Specialist II - Universal Banker (CSR) Silver Spring

Sandy Spring Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 2+ yearsSkills: ["Customer service","Coaching","Communication","Problem-solving","Attention to detail"]

Deliver high-quality, consistent client experiences across branch locations by running day-to-day service operations and ensuring accurate, timely frontline banking activity. Process teller transactions and support client requests, open new accounts, and handle routine sales and service activities including marketing and cross-selling. Coach branch teams, implement process improvements, and monitor operational controls to reduce risk while resolving customer issues and referring clients to other bank services as needed.

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Sandy Spring Bancorp
Sandy Spring Bancorp
4 days ago

Specialist II - Universal Banker (CSR) Silver Spring

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver high-quality, consistent client experiences across branch locations by running day-to-day service operations and ensuring accurate, timely frontline banking activity. Process teller transactions and support client requests, open new accounts, and handle routine sales and service activities including marketing and cross-selling. Coach branch teams, implement process improvements, and monitor operational controls to reduce risk while resolving customer issues and referring clients to other bank services as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Manage day-to-day branch service operations to ensure operational excellence and adherence to bank policies and regulatory requirements.
  • •Support client transactions and ensure accurate and timely execution of all frontline banking activities.
  • •Open new accounts and handle teller transactions.
  • •Market and cross-sell bank products and services while resolving complex customer service issues.
  • •Coach and support branch teams, implement process improvements, and monitor operational controls to reduce risk and maintain compliance.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability CoveragePaid Leave401kWellness Stipend

Key Requirements

  • •Typically requires 2+ years of relevant experience.
  • •Requires basic knowledge of job procedures & tools obtained through work experience.
  • •May require vocational or technical training.
  • •Works under moderate supervision and follows routine procedures, interpreting/deviating when needed.
  • •Must be able to stand for extended periods of time and lift objects up to 30 lbs.
Experience:2+ yearsBankingFinancial services
Skills:Customer serviceCoachingCommunicationProblem-solvingAttention to detail

Company Brief

Sandy Spring Bancorp
Bank holding company for Sandy Spring Bank, providing commercial and personal banking, lending, treasury management, and wealth services across the Mid-Atlantic region. Serves businesses, individuals, and nonprofit organizations through a branch and digital banking network.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Olney, United States
Founded: 1868
WebsiteLinkedIn