Senior Sales Operations Analyst – Order Management

Cloudera
Singapore
Workplace: HybridFull timeFunction: Business OperationsExperience: 7+ yearsEducation: bachelorsSkills: ["Self-motivated","Attention to detail","Independent work","Cross-functional collaboration","Problem-solving"]

Own quote-to-cash order management for assigned regions, partnering with Deal Desk and sales teams to structure and approve quotes through stages 1–6. Process orders and sales operations tickets in the CRM with high accuracy, support complex deal calculations, and troubleshoot quoting and order issues. Build CRM reports and dashboards, maintain data integrity in Salesforce.com, train internal teams on policies, and contribute to continuous process improvement.

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FursaFursa
Cloudera
Cloudera
2 months ago

Senior Sales Operations Analyst – Order Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 27 days agoStatus: Live

Job Summary

Own quote-to-cash order management for assigned regions, partnering with Deal Desk and sales teams to structure and approve quotes through stages 1–6. Process orders and sales operations tickets in the CRM with high accuracy, support complex deal calculations, and troubleshoot quoting and order issues. Build CRM reports and dashboards, maintain data integrity in Salesforce.com, train internal teams on policies, and contribute to continuous process improvement.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Partner with Deal Desk Managers to manage commercial aspects of Stage 1 to Stage 6 deals, reviewing and approving quotes.
  • •Process orders and sales operations tickets in the CRM system and ensure accuracy for order management and execution.
  • •Support quoting and complex deal calculations for new business, expansions, and account run rates.
  • •Provide field advisory and cross-functional support to resolve missing or inconsistent order information and troubleshoot issues.
  • •Develop CRM reports and dashboards, maintain Salesforce.com data integrity, train teams on quote-to-cash policies, and drive process improvement.

Pay and Benefits

Perks:Paid LeaveRemote WorkWellness StipendPhone ReimbursementPaid Volunteer

Key Requirements

  • •BA/BS or equivalent degree required.
  • •Minimum 7 years’ operational and/or commercial experience, ideally in software and subscription companies.
  • •Fluency in Korean and/or Japanese is a distinct advantage.
  • •Experience with Salesforce.com and CPQ, or equivalent robust systems experience.
  • •Proven ability to partner with sales and deliver strong commercial and operational recommendations.
Experience:7+ yearsSoftwareSubscription companies
Education:Bachelor's
Skills:Self-motivatedAttention to detailIndependent workCross-functional collaborationProblem-solving
Languages:KoreanJapanese
Tech Stack:Salesforce.comCRMCPQ

Company Brief

Cloudera
Provides a hybrid data platform for managing, analyzing, and securing enterprise data across cloud and on-premises environments, enabling machine learning, analytics, and data engineering at scale.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 2008
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn