Customer Service Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 24 - 26 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-focused","Self-motivated","Teamwork","Safe driving","Attention to detail"]

Deliver vehicles directly to customers’ doors using Carvana’s custom haulers while loading/unloading, performing vehicle inspections, and maintaining a clean driving record. Complete customer paperwork and add detailed notes in the customer tracking system. Work rotating shifts (7am–5pm, 9am–7pm, or 11am–9pm), support a customer-first experience, and meet role-specific licensing and eligibility requirements.

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FursaFursa
Carvana
Carvana
4 months ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles directly to customers’ doors using Carvana’s custom haulers while loading/unloading, performing vehicle inspections, and maintaining a clean driving record. Complete customer paperwork and add detailed notes in the customer tracking system. Work rotating shifts (7am–5pm, 9am–7pm, or 11am–9pm), support a customer-first experience, and meet role-specific licensing and eligibility requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers.
  • •Frequently load/unload vehicles and inspect the hauler/vehicle to ensure it is safe to drive.
  • •Complete customer paperwork and enter thorough notes into the customer tracking system.
  • •Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 24 - 26 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading in indoor/outdoor conditions.
  • •Must be able to read, write, speak, and understand English.
  • •Requires frequent driving with excellent visual acuity and manual dexterity; must be able to handle lifting/carrying up to 50 lbs.
  • •Must be at least 21 years old and possess a valid driver’s license; also must pass a drug test and obtain a DOT Medical Card.
Experience:2+ years
Skills:Customer-focusedSelf-motivatedTeamworkSafe drivingAttention to detail
Licenses:Valid driver's licenseNotaryChauffeur's licenseVehicle Verifier license
Certifications:DOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn