Administrative Support Assistant (Security Systems Industry) - Freelance, Remote

Magic
Philippines
Workplace: RemoteFull timeUSD 7 - 7 hourlyFunction: Administration & Executive AssistanceSkills: ["Professional phone presence","Warm communication","Detail-oriented","Accurate reporting","Reliable","Calm under pressure","Takes direction well","Organizational","Clear written communication"]

Provide remote administrative and phone support for a security systems business. Answer overflow calls, redirect inquiries, manage a shared inbox, and schedule meetings and site visits for technicians and salespeople. Maintain accurate customer and operational records in a CRM, complete subscriber forms, and help prepare inspection reports, estimates, permits, and submittals. Support basic social media activity to generate leads, working under clear office directions.

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Magic
Magic
6 hours ago

Administrative Support Assistant (Security Systems Industry) - Freelance, Remote

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide remote administrative and phone support for a security systems business. Answer overflow calls, redirect inquiries, manage a shared inbox, and schedule meetings and site visits for technicians and salespeople. Maintain accurate customer and operational records in a CRM, complete subscriber forms, and help prepare inspection reports, estimates, permits, and submittals. Support basic social media activity to generate leads, working under clear office directions.
Location: Philippines
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Answer overflow phone calls, redirect calls to the right person or department, and manage a shared email inbox.
  • •Schedule meetings and book site visits for technicians or salespeople, coordinating calendars.
  • •Write and complete inspection reports (e.g., camera inspections, fire alarm inspections).
  • •Assist with estimates, permits, and submittals.
  • •Set up new customers in the CRM and keep customer/operational records accurate; support basic social media activity to generate leads.

Pay and Benefits

Salary: USD 7 hourly

Key Requirements

  • •Experience working in or closely with a security systems company (security systems, access control, fire alarms, or burglar alarms).
  • •Prior experience as a virtual assistant or in an administrative/admin support role.
  • •Experience professionally handling business phone calls, including redirecting calls and scheduling appointments.
  • •Experience with CRM systems and/or data entry for customer or subscriber setup.
  • •Comfort working under clear direction and supervision rather than working independently or proactively.
Experience:Security systemsAccess controlFire alarmsBurgl ar alarmsVirtual assistant
Skills:Professional phone presenceWarm communicationDetail-orientedAccurate reportingReliableCalm under pressureTakes direction wellOrganizationalClear written communication
Tech Stack:CRMCRM platformsMarketData entryShared email inboxInspection reportsSocial media

Company Brief

Magic
Provides on‑demand dedicated virtual executive assistants and concierge services for businesses and executives, matching clients with trained remote assistants and AI-enabled support to handle administrative, sales, and personal tasks.
Industry: Professional Services
Company Size: Large (251 to 1,000 employees)
Revenue: USD 50M to 100M
Growth: Growth Stage Startup
Funding: Series A
Headquarters: San Francisco, United States
Founded: 2015
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Glassdoor: 3.3
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