Business Operations Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 15 - 21 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Verbal communication","Written communication"]

Support store operations by ensuring accurate processing of sales, auctions, and appraisals. You’ll deliver customer service, audit and manage deal documentation (including DMV paperwork), handle auction/appraisal transaction details, and complete cash management and security tasks. The role also includes training and mentoring new associates, performing clerical duties like filing and reconciliation, and following CarMax Environmental, Health and Safety requirements in a fast-paced environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
CarMax
CarMax
5 days ago

Business Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support store operations by ensuring accurate processing of sales, auctions, and appraisals. You’ll deliver customer service, audit and manage deal documentation (including DMV paperwork), handle auction/appraisal transaction details, and complete cash management and security tasks. The role also includes training and mentoring new associates, performing clerical duties like filing and reconciliation, and following CarMax Environmental, Health and Safety requirements in a fast-paced environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions by ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates while performing clerical duties like filing, data entry, and reconciliation of missing information.

Pay and Benefits

Salary: USD 15 - 21 hourly
Perks:Paid Leave

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceOrganizational skillsMultitaskingVerbal communicationWritten communication
Tech Stack:Microsoft OfficeData entry systemsPC skills

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn