Branch Manager - Freight Forwarding

DP World
Dublin
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsExperience: 10+ yearsEducation: high_schoolSkills: ["Leadership","Communication","Stakeholder management","Problem-solving","Collaboration"]

Lead the day-to-day operations of DP World’s Dublin freight forwarding branch, driving air, ocean, and road forwarding service delivery and operational performance. You’ll manage and develop the operational team, resolve service issues, and implement best practices to improve productivity, efficiency, and quality. Partner with commercial colleagues to grow revenue, profitability, and customer share, monitoring performance and reporting to senior leadership while advancing continuous improvement.

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DP World
DP World
6 days ago

Branch Manager - Freight Forwarding

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Last checked: 9 hours agoStatus: Live

Job Summary

Lead the day-to-day operations of DP World’s Dublin freight forwarding branch, driving air, ocean, and road forwarding service delivery and operational performance. You’ll manage and develop the operational team, resolve service issues, and implement best practices to improve productivity, efficiency, and quality. Partner with commercial colleagues to grow revenue, profitability, and customer share, monitoring performance and reporting to senior leadership while advancing continuous improvement.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Manager level

Key Responsibilities

  • •Lead the day-to-day operations of the Dublin freight forwarding branch, ensuring high customer service and operational performance standards.
  • •Provide leadership, guidance, and support to the operational team to resolve issues efficiently.
  • •Drive operational excellence by identifying opportunities to improve productivity, efficiency, service quality, and branch performance.
  • •Collaborate with the commercial team to identify growth opportunities, strengthen customer relationships, and support revenue generation.
  • •Monitor branch performance, identify trends and risks, provide regular updates, and support continuous improvement and team development.

Key Requirements

  • •GCSE level education or above.
  • •Minimum 10 years’ recent experience in freight forwarding operations and customer service.
  • •Strong background in freight forwarding across air, ocean and/or road freight services.
  • •Proven experience leading operational teams within a freight forwarding environment.
  • •Demonstrated ability to build customer relationships and drive operational improvement and business growth initiatives.
Experience:10+ yearsFreight forwardingLogisticsTransportation
Education:High School
Skills:LeadershipCommunicationStakeholder managementProblem-solvingCollaboration

Company Brief

DP World
Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.
Industry: Ports & Port Operators
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
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