Manager, Client Development (Auto)

Discover Financial
Plano
Workplace: OnsiteFull timeUSD 138,100 - 157,700 annuallyFunction: Product ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Strategic agility","Operational empathy","Matrix navigation & influence","Professional resilience","Communication and negotiation"]

Lead client relationship strategy in the auto space, owning high-risk account churn and coordinating cross-functional hot-house teams to retain enterprise revenue. Partner with clients to map operational friction points and translate real-world CRM and workflow insights into actionable product roadmap feedback. Facilitate executive industry forums and manage feedback loops between product pilots (e.g., Chat, SMS) and dealership field staff while overseeing multiple projects to support go-to-market strategy and partner development.

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FursaFursa
Discover Financial
Discover Financial
3 days ago

Manager, Client Development (Auto)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Lead client relationship strategy in the auto space, owning high-risk account churn and coordinating cross-functional hot-house teams to retain enterprise revenue. Partner with clients to map operational friction points and translate real-world CRM and workflow insights into actionable product roadmap feedback. Facilitate executive industry forums and manage feedback loops between product pilots (e.g., Chat, SMS) and dealership field staff while overseeing multiple projects to support go-to-market strategy and partner development.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Own high-risk account churn by diagnosing root causes, building cross-functional teams, and negotiating strategic exceptions to retain enterprise revenue.
  • •Partner with clients to identify and map operational friction points and translate observed workflow/workarounds into product roadmap feedback.
  • •Architect and facilitate executive-level industry forums to deepen enterprise relationships and develop proprietary market insight pipelines.
  • •Manage product feedback loops between product pilot teams and dealership field staff to prioritize roadmap enhancements based on adoption and utility.
  • •Coordinate across lines of business to sequence business intent delivery, build business requirements, oversee multiple projects/programs, and drive go-to-market strategy.
Travel: High travel

Pay and Benefits

Salary: USD 138,100 - 157,700 annually

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 3 years of experience in the Auto Industry.
  • •At least 3 years of experience in partner management or corporate development.
  • •5+ years of experience working with senior executives at OEMs or captives (preferred).
  • •5+ years of experience in partner management or corporate development (preferred).
Experience:3+ yearsAuto industryPartner managementCorporate development
Education:High School
Skills:Strategic agilityOperational empathyMatrix navigation & influenceProfessional resilienceCommunication and negotiation
Tech Stack:CRMChatSMS

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn