Digital Product Manager

Yum! Brands
Johannesburg
Workplace: HybridFull timeFunction: Product ManagementExperience: 5-7 yearsEducation: bachelorsSkills: ["Requirements writing","Analytics","Experimentation","Stakeholder management","Incident response"]

Own the discovery, delivery, and operations of digital channel product experiences across African markets. Define an outcome-based product vision and roadmap with OKRs, write BRS/PRDs and acceptance criteria, and groom an epics-to-stories backlog for delivery. Partner with engineering, QA, vendors, and operations to manage testing, cutovers, hypercare, and ensure reliability via telemetry, SLOs, and incident runbooks while improving funnel performance through analytics and experimentation.

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FursaFursa
Yum! Brands
Yum! Brands
3 days ago

Digital Product Manager

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Last checked: 8 minutes agoStatus: Live

Job Summary

Own the discovery, delivery, and operations of digital channel product experiences across African markets. Define an outcome-based product vision and roadmap with OKRs, write BRS/PRDs and acceptance criteria, and groom an epics-to-stories backlog for delivery. Partner with engineering, QA, vendors, and operations to manage testing, cutovers, hypercare, and ensure reliability via telemetry, SLOs, and incident runbooks while improving funnel performance through analytics and experimentation.
Location: Johannesburg
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Define an outcome-based digital product vision and roadmap aligned to channel strategy, with measurable OKRs and impact-vs-effort prioritization.
  • •Translate customer and commercial needs into BRS/PRDs, acceptance criteria, and a groomed backlog (epics to user stories) with definitions of ready/done and traceability to outcomes.
  • •Partner with engineering, QA, and vendors to build, test, release, and manage UAT, cutovers, and hypercare, including risk and dependency management.
  • •Improve channel funnel and journey performance (conversion, AOV, repeat rate, satisfaction) using analytics and experimentation (A/B and hold-out tests).
  • •Maintain operational health across markets with monitoring/alerts, SLOs, incident triage, and runbooks to keep channels available and performant.
Travel: Medium travel

Key Requirements

  • •Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Analysis, or related field.
  • •5–7+ years in product management for customer-facing apps/web/e-commerce, shipping multiple features at scale.
  • •Strong requirements writing (BRS/PRD, acceptance criteria) and analytics/experimentation skills, including funnels, cohorts, A/B testing, and KPI setting.
  • •Working knowledge of APIs/integrations, payments, and non-functional requirements (security, privacy, performance).
  • •Proficiency in Agile practices and product discovery (research, prototyping, usability) with strong multi-stakeholder management.
Experience:5-7 years
Education:Bachelor's in Computer Science, Information Systems, Engineering, Business Analysis or related field
Skills:Requirements writingAnalyticsExperimentationStakeholder managementIncident response
Tech Stack:APIsIntegrationsPaymentsAgileA/B testingFeature flagsCanary releasesTelemetrySLOs

Company Brief

Yum! Brands
Yum! Brands is a global quick-service restaurant company that develops, franchises and operates KFC, Pizza Hut, Taco Bell and Habit Burger & Grill, serving tens of thousands of restaurants across more than 150 countries with digital and franchise-led growth strategies.
Industry: Restaurants & Food Service
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Louisville, United States
Founded: 1997
Glassdoor
Glassdoor: 3.7
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