Director, Revenue Operations

Aircall
Seattle
Workplace: HybridFull timeUSD 200,000 - 240,000 annuallyFunction: Revenue Operations (RevOps)Experience: 7+ yearsSkills: ["Cross-functional leadership","Stakeholder management","Systems thinking","Written and verbal communication","Turning ambiguity into process"]

Lead end-to-end acquisition operations and Qualified Pipeline (QP) and Net New Sales (NNS) processes across the acquisition motion, ensuring clean data, consistent stages, and accurate forecasting. Operationalize AI across daily workflows for SDRs/BDRs/AEs/PAMs using playbooks, tooling, adoption, and metrics. Manage Sales Ops and Partner Ops teams, and partner with Customer Ops and Revenue Planning & Insights to deliver one GTM operating model with weekly/monthly/quarterly operating cadences and a trustworthy single source of truth.

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FursaFursa
Aircall
Aircall
2 months ago

Director, Revenue Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead end-to-end acquisition operations and Qualified Pipeline (QP) and Net New Sales (NNS) processes across the acquisition motion, ensuring clean data, consistent stages, and accurate forecasting. Operationalize AI across daily workflows for SDRs/BDRs/AEs/PAMs using playbooks, tooling, adoption, and metrics. Manage Sales Ops and Partner Ops teams, and partner with Customer Ops and Revenue Planning & Insights to deliver one GTM operating model with weekly/monthly/quarterly operating cadences and a trustworthy single source of truth.
Location: Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Director level

Key Responsibilities

  • •Own acquisition operations end to end by leading QP and NNS processes across marketing and XDR handoffs through PAM, AE, and SE.
  • •Build and run an AI Ops capability that embeds AI into daily workflows for SDRs/BDRs/AEs/PAMs, defining playbooks, tooling, adoption, and metrics.
  • •Lead and develop Sales Ops and Partner Ops teams, setting standards for rigor and business partnership across the acquisition org and partner ecosystem.
  • •Drive one GTM operating model by partnering with CRO, GMs, Customer Ops, and Revenue Planning & Insights to deliver consistent stages, data, forecasting, and operating cadences.
  • •Build the systems and single source of truth with Data and GTM Systems to keep acquisition and AI Ops tooling, data architecture, and dashboards trusted and scalable.

Pay and Benefits

Salary: USD 200,000 - 240,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveChildcareParental Leave

Key Requirements

  • •7+ years in revenue operations, sales/GTM operations, or a related function, including significant experience leading and scaling teams.
  • •Deep expertise in acquisition motion including pipeline generation, qualified pipeline (QP), net new sales (NNS), forecasting, territory and quota design, and conversion optimization.
  • •Proven track record operationalizing AI or new tooling for field sellers, driving adoption and building workflows with measurable productivity impact.
  • •Strong systems and data fluency, partnering with Data and Systems teams on architecture, reporting, and a single source of truth (Salesforce and the broader GTM stack).
  • •Excellent cross-functional leadership and stakeholder management; align a CRO, GMs, Finance, and operations peers around one operating model.
  • •Fluency in English.
Experience:7+ yearsB2B SaaSRevenue operationsSales operationsGTM operationsAI tooling
Skills:Cross-functional leadershipStakeholder managementSystems thinkingWritten and verbal communicationTurning ambiguity into process
Languages:English
Tech Stack:AISalesforce

Company Brief

Aircall
Provides a cloud-based phone system and call center platform for businesses, offering VoIP, call routing, analytics, integrations with CRM and helpdesk tools to support sales and customer support teams.
Industry: Telecommunications
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Paris, France
Founded: 2014
WebsiteLinkedIn