Service Coordinator II

Trane Technologies
United States
Workplace: HybridFull timeUSD 51,078.33 - 71,750 annuallyFunction: Executive & General ManagementExperience: 1+ yearsSkills: ["Customer service","Organizational skills","Multitasking","Prioritization","Attention to detail"]

Coordinate service resources and dispatch technicians for HVAC and energy-related repair work, ensuring customer satisfaction and correct prioritization. Plan and schedule personnel, materials, subcontractors, and equipment to support service agreements within financial standards. Generate work orders, review project paperwork, produce reports, and coordinate with parts and acquisition teams to keep jobs moving smoothly.

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Trane Technologies
Trane Technologies
1 day ago

Service Coordinator II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Coordinate service resources and dispatch technicians for HVAC and energy-related repair work, ensuring customer satisfaction and correct prioritization. Plan and schedule personnel, materials, subcontractors, and equipment to support service agreements within financial standards. Generate work orders, review project paperwork, produce reports, and coordinate with parts and acquisition teams to keep jobs moving smoothly.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Coordinate service resources, dispatch, and assign team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs, skill sets, and availability.
  • •Communicate with Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls and HVAC technicians.
  • •Coordinate operations interaction with the Parts Department and Acquisition as needed.
  • •Maintain customer satisfaction by investigating concerns, routing them to assigned staff, and responding to special requests; generate work orders and reports.

Pay and Benefits

Salary: USD 51,078.33 - 71,750 annually
Perks:Health Insurance401k MatchTuition AssistancePaid Leave

Key Requirements

  • •Certificate/degree from college or technical school with 1 year related experience and/or training, or 3 years related experience and/or training with HS Diploma/GED.
  • •Excellent customer service skills and comfort being effective on the phone.
  • •Strong organization to multi-task and prioritize daily interruptions.
  • •Strong attention to detail and ability to work in a fast-paced environment.
  • •Proficiency with Word, Excel, Outlook, and Windows; familiarity with Energy Management Systems, HVAC Systems, and/or Temperature Controls is preferred.
Experience:1+ years
Skills:Customer serviceOrganizational skillsMultitaskingPrioritizationAttention to detail
Tech Stack:WordExcelOutlookWindowsEnergy Management SystemsHVAC SystemsTemperature Controls

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn