Sephora

13 hours ago

Beauty Advisor (Client Experience & Operations) - Brent Cross, London (London, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Deliver world-class customer experience by providing personalised beauty advice and expert product guidance across makeup, skincare, and fragrance. Educate customers on application techniques and routines, stay current on beauty trends and new launches, and build confidence through warm, welcoming service. Drive sales through proactive customer connection, upselling, and promoting Sephora services and the loyalty programme, while supporting daily store operations including transactions, cash area upkeep, deliveries, inventory accuracy, and visual merchandising updates.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Educate customers on application techniques, routines, and product benefits to build confidence and enhance their experience.
•Provide expert, accurate product guidance across makeup, skincare, and fragrance, staying up to date on trends and new launches.
•Drive sales by connecting with customers, upselling, and promoting Sephora services and the loyalty programme.
•Process transactions accurately and maintain a tidy, well-organised cash area.
•Support daily store operations: receive and organise deliveries, support stock counts, replenish stock, remove expired or damaged items, and assist with visual merchandising updates and store opening activities as needed.

Pay and Benefits

Perks:Employee DiscountPaid DayHoliday AllowanceCommission

Key Requirements

•Experience in retail, customer service, or store operations (cash and stock).
•Strong passion for makeup, skincare, and fragrance; product knowledge and application technique experience is beneficial.
•Warm interpersonal skills and ability to build meaningful client connections.
•Excellent organisational skills and high attention to detail.
•Ability to lift/carry boxes, stand for extended periods, and perform physical tasks.

Experience:RetailCustomer service

Skills:Customer-obsessedInterpersonal skillsOrganisational skillsAttention to detailMultitasking

Company Brief

Sephora

Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn

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Sephora

13 hours ago

Beauty Advisor (Client Experience & Operations) - Brent Cross, London (London, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Educate customers on application techniques, routines, and product benefits to build confidence and enhance their experience.
•Provide expert, accurate product guidance across makeup, skincare, and fragrance, staying up to date on trends and new launches.
•Drive sales by connecting with customers, upselling, and promoting Sephora services and the loyalty programme.
•Process transactions accurately and maintain a tidy, well-organised cash area.
•Support daily store operations: receive and organise deliveries, support stock counts, replenish stock, remove expired or damaged items, and assist with visual merchandising updates and store opening activities as needed.

Pay and Benefits

Perks:Employee DiscountPaid DayHoliday AllowanceCommission

Key Requirements

•Experience in retail, customer service, or store operations (cash and stock).
•Strong passion for makeup, skincare, and fragrance; product knowledge and application technique experience is beneficial.
•Warm interpersonal skills and ability to build meaningful client connections.
•Excellent organisational skills and high attention to detail.
•Ability to lift/carry boxes, stand for extended periods, and perform physical tasks.

Experience:RetailCustomer service

Skills:Customer-obsessedInterpersonal skillsOrganisational skillsAttention to detailMultitasking

Company Brief

Sephora

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn