Relationship Manager - Business Banking.RBU - Muraqabat branch - Business Banking.41.Retail Banking Group

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Communication","Negotiation","Relationship management","Teamwork","Work ethic","Positive attitude"]

Manage a portfolio of Small Enterprise (SE) customer relationships in business communities around the Muraqabat branch. Grow share of wallet by cross-selling borrowing and non-borrowing banking products, originate new-to-bank customers, and ensure strong relationship management. Own customer relationship management for assigned accounts, conduct periodic credit facility reviews, monitor account conduct, and maintain portfolio quality while adhering to KYC/AML and compliance requirements.

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FursaFursa
Mashreq
Mashreq
1 week ago

Relationship Manager - Business Banking.RBU - Muraqabat branch - Business Banking.41.Retail Banking Group

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Manage a portfolio of Small Enterprise (SE) customer relationships in business communities around the Muraqabat branch. Grow share of wallet by cross-selling borrowing and non-borrowing banking products, originate new-to-bank customers, and ensure strong relationship management. Own customer relationship management for assigned accounts, conduct periodic credit facility reviews, monitor account conduct, and maintain portfolio quality while adhering to KYC/AML and compliance requirements.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage and grow existing Small Enterprise (SE) relationships and originate new SE relationships near the branch locations.
  • •Improve share of wallet by cross-selling a complete range of banking products to borrowers and non-borrowers.
  • •Assume ownership of customer relationship management for assigned accounts and provide superior customer service.
  • •Conduct annual/periodic credit facility reviews and recommend credit facilities in line with bank policy to maximize earnings while containing risk.
  • •Maintain complete control of documentation and monitoring (client visits/call reports, stock inspections, credit checks) and adhere to KYC/AML compliance.

Key Requirements

  • •4+ years of relevant banking experience in local or international markets.
  • •Banking sales and service experience with proven relationship management qualities.
  • •Advanced subject-matter knowhow (e.g., credit, trade, operating systems, legal).
  • •Excellent communication and negotiation skills.
  • •MBA/CA, or a regular graduate with adequate relevant experience.
Experience:4+ yearsBanking
Skills:CommunicationNegotiationRelationship managementTeamworkWork ethicPositive attitude

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
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Glassdoor: 3.3
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