Certified Field Performance Technician

Sunrun
Honolulu
Workplace: OnsiteFull timeUSD 46.61 - 62.15Function: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Organizational skills","Time management","Problem solving"]

Perform advanced troubleshooting and complex service diagnosis for residential solar and battery systems, while organizing and maintaining the warranty and service schedule. Lead and train local field service teams on best practices, support onboarding, and allocate labor resources with site leadership. Meet field performance KPIs and assist with inspections and site audits as needed. Hold required electrical certifications and have strong NEC/code knowledge and customer service skills.

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FursaFursa
Sunrun
Sunrun
1 month ago

Certified Field Performance Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Perform advanced troubleshooting and complex service diagnosis for residential solar and battery systems, while organizing and maintaining the warranty and service schedule. Lead and train local field service teams on best practices, support onboarding, and allocate labor resources with site leadership. Meet field performance KPIs and assist with inspections and site audits as needed. Hold required electrical certifications and have strong NEC/code knowledge and customer service skills.
Location: Honolulu
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Perform advanced troubleshooting and complex service diagnosis for solar systems.
  • •Organize, lead, and maintain the warranty and service schedule.
  • •Work with leadership to allocate labor resources for service and warranty projects.
  • •Train and develop Field Service and Field Communications Technicians; support onboarding for new team members.
  • •Lead regular meetings, exceed field performance KPI goals, and assist with inspections and site audits as assigned.

Pay and Benefits

Salary: USD 46.61 - 62.15

Key Requirements

  • •3+ years of field construction experience, including at least 1 year as a service technician in the solar industry.
  • •High school diploma is required.
  • •Valid state or local Electrical Journeyman license/electrician certification (or equivalent, e.g., wireman license) per local and state requirements.
  • •Knowledge of the NEC and applicable codes and standards.
  • •Ability to interpret single line drawings and understand PV systems from roof to meter, including solar interconnection/tie-in activities.
Experience:3+ yearsSolar industryResidential solarResidential energy
Education:High School
Skills:Customer serviceCommunicationOrganizational skillsTime managementProblem solving
Licenses:Journeyman licenseWireman license
Certifications:Electrical Journeyman licenseElectrician certification
Tech Stack:NECSingle line drawingsPV systemsSolar interconnectionElectrical principlesComputer skills

Company Brief

Sunrun
Provides residential solar, battery storage, and energy services that help homeowners generate and manage clean electricity. Sunrun designs, installs, finances, and maintains home solar systems and related products across the United States.
Industry: Solar Energy
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2007
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