Investigations Analyst, Global Safety & Security

Salesforce
San Francisco
Workplace: OnsiteFull timeUSD 75,000 - 113,500 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Written communication","Judgment","Discretion","Caseload management","Collaboration","Stakeholder management"]

Support end-to-end internal investigations within Salesforce’s Global Safety & Security corporate investigations team. Conduct fact-finding on sensitive matters, document clear investigative summaries with timelines and evidence, and collaborate with Employee Relations, Employee Success, Legal, and other partners. Manage caseload in a case management system, identify trends to reduce risk, and create reporting and dashboard metrics for leadership and business stakeholders.

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FursaFursa
Salesforce
Salesforce
4 hours ago

Investigations Analyst, Global Safety & Security

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support end-to-end internal investigations within Salesforce’s Global Safety & Security corporate investigations team. Conduct fact-finding on sensitive matters, document clear investigative summaries with timelines and evidence, and collaborate with Employee Relations, Employee Success, Legal, and other partners. Manage caseload in a case management system, identify trends to reduce risk, and create reporting and dashboard metrics for leadership and business stakeholders.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support internal investigations from intake through closure by researching sensitive matters using established investigative procedures.
  • •Document investigative findings in formal summaries, including timelines, evidence, and supporting research for each case.
  • •Partner with Employee Relations, Employee Success, Legal, and other business units on case intake and research.
  • •Track and manage caseload in the case management system to ensure accurate classification and timely resolution.
  • •Identify and analyze trends across cases, and contribute to risk reduction and awareness efforts through reporting and dashboards.

Pay and Benefits

Salary: USD 75,000 - 113,500 annually
Perks:MedicalDentalVision401kPaid ParentalLife InsuranceDisability Insurance

Key Requirements

  • •2+ years of analyst experience in corporate investigations, employee relations, security, law enforcement, or a related field.
  • •Strong written communication skills to produce clear, factual, well-organized investigative summaries.
  • •Ability to exercise sound judgment and discretion handling highly sensitive and confidential information.
  • •Ability to manage a caseload independently while consistently meeting deadlines.
  • •Collaborate effectively with Legal, Employee Relations, Employee Success, and other business partners.
Experience:2+ yearsCorporate investigationsEmployee relationsSecurityLaw enforcement
Education:Bachelor's
Skills:Written communicationJudgmentDiscretionCaseload managementCollaborationStakeholder management
Tech Stack:Case management system

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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