Senior Technical Architect, Data 360

Salesforce
Indianapolis, San Francisco
Workplace: RemoteFull timeUSD 172,500 - 260,100 annuallyFunction: Software EngineeringEducation: bachelorsSkills: ["Communication","Customer focus","Leadership","Collaboration","Continuous learning"]

Lead as a subject matter expert for Data 360 (Data Cloud) in complex customer engagements. Advise customers on unlocking data from enterprise systems, deliver best-in-class Data 360 solutions, and manage risks to drive successful outcomes and CSAT. Partner with account and delivery leadership to shape technical landscapes, enable strategic transformations, and support service growth through knowledge sharing and reusable assets.

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FursaFursa
Salesforce
Salesforce
1 day ago

Senior Technical Architect, Data 360

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead as a subject matter expert for Data 360 (Data Cloud) in complex customer engagements. Advise customers on unlocking data from enterprise systems, deliver best-in-class Data 360 solutions, and manage risks to drive successful outcomes and CSAT. Partner with account and delivery leadership to shape technical landscapes, enable strategic transformations, and support service growth through knowledge sharing and reusable assets.
Location: Indianapolis, San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a subject matter expert for Data 360, internally and with customers.
  • •Act as a strategic advisor to help customers unlock data from enterprise systems.
  • •Deliver successful Data 360-focused projects while helping customers meet goals and metrics and achieving high CSAT.
  • •Manage multiple strategic clients simultaneously to meet or exceed utilization targets.
  • •Collaborate with go-to-market to drive growth, maintain expertise through continuous learning, and contribute to knowledge sharing and reusable assets.
Travel: High travel

Pay and Benefits

Salary: USD 172,500 - 260,100 annually
Perks:Time OffHealth InsuranceDentalVisionPaid ParentalLife InsuranceDisability Insurance401kEquity

Key Requirements

  • •Relevant Salesforce Data 360 experience (or equivalent Customer Data Platform experience).
  • •Experience with Salesforce Sales & Service Cloud and Marketing Cloud, with related certifications as a plus.
  • •Data warehouse experience preferred (Snowflake, Databricks, Redshift, BigQuery, SQL Server, or Marketing Databases).
  • •Experience with data management and data transformation/ETL, preferably using cloud-based tools or infrastructure.
  • •Data architect skills such as data profiling, data quality analysis, and experience with MDMs and fuzzy matching.
Experience:Customer Data PlatformData integrationData warehousingETLAI data integration
Education:Bachelor's
Skills:CommunicationCustomer focusLeadershipCollaborationContinuous learning
Certifications:Data 360 ConsultantAI SpecialistData ArchitectMarketing Cloud ConsultantAdministratorAdvanced AdministratorService Cloud ConsultantSales Cloud Consultant
Tech Stack:SalesforceData 360Data CloudSales CloudService CloudMarketing CloudAdobe AEPTealium AudienceStreamSegmentActionIQTreasure DataSnowflakeDatabricksRedshiftBigQuerySQL ServerData managementData transformationETLCloud-based tools

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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