General Dynamics

3 months ago

Unified Communication Performance Specialist - TS/SCI w/Poly

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead deployment, configuration, and monitoring of SL1/VOSS for Unified Communications across SfB, Teams, Cisco CMS, Cisco Phones, and VTC. Serve as the primary UC performance contact, troubleshoot issues, and drive system reliability while collaborating with cross-functional teams in a government-focused environment.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Lead the deployment and configuration of the SL1/VOSS monitoring tool across all Unified Communications platforms (SfB, Teams, Cisco CMS, Cisco Phones, VTS).
•Collaborate with cross-functional teams to ensure integration of SL1/VOSS with existing systems and infrastructure.
•Monitor system performance and availability for all Unified Communications tools; analyze performance data to meet defined standards.
•Act as the first line of defense for resolving performance issues and escalations; troubleshoot and resolve issues independently.
•Develop and maintain documentation for SL1/VOSS configurations, monitoring parameters, and troubleshooting procedures.

Travel: Low travel

Pay and Benefits

Perks:401kMedicalDentalVisionTime Off

Key Requirements

•8+ years of related experience
•Bachelor of Arts/Bachelor of Science
•Proven experience with Unified Communications platforms (e.g., Microsoft Teams, Skype for Business, Cisco CMS, Cisco Phones, VTC)
•Experience with monitoring tools like SL1/VOSS or similar performance monitoring platforms
•Windows Server and/or Linux proficiency; networking protocols and troubleshooting (TCP/IP, SIP, DNS, DHCP, QoS)

Experience:8+ yearsUnified communicationsGovernmentDefense

Education:Bachelor's

Skills:CommunicationTeamworkAnalytical thinkingTroubleshootingProblem-solving

Certifications:8570

Tech Stack:SL1VOSSMicrosoft TeamsSkype for BusinessCisco CMSCisco PhonesVTCWindows ServerLinuxTCP/IPSIPDNSDHCPQoSWireshark

Eligibility

Nationality:US National

Work Authorization:Authorization required. Sponsorship not provided.

Security Clearance:TS/SCI

Company Brief

General Dynamics

Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn

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General Dynamics

3 months ago

Unified Communication Performance Specialist - TS/SCI w/Poly

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Lead the deployment and configuration of the SL1/VOSS monitoring tool across all Unified Communications platforms (SfB, Teams, Cisco CMS, Cisco Phones, VTS).
•Collaborate with cross-functional teams to ensure integration of SL1/VOSS with existing systems and infrastructure.
•Monitor system performance and availability for all Unified Communications tools; analyze performance data to meet defined standards.
•Act as the first line of defense for resolving performance issues and escalations; troubleshoot and resolve issues independently.
•Develop and maintain documentation for SL1/VOSS configurations, monitoring parameters, and troubleshooting procedures.

Travel: Low travel

Pay and Benefits

Perks:401kMedicalDentalVisionTime Off

Key Requirements

•8+ years of related experience
•Bachelor of Arts/Bachelor of Science
•Proven experience with Unified Communications platforms (e.g., Microsoft Teams, Skype for Business, Cisco CMS, Cisco Phones, VTC)
•Experience with monitoring tools like SL1/VOSS or similar performance monitoring platforms
•Windows Server and/or Linux proficiency; networking protocols and troubleshooting (TCP/IP, SIP, DNS, DHCP, QoS)

Experience:8+ yearsUnified communicationsGovernmentDefense

Education:Bachelor's

Skills:CommunicationTeamworkAnalytical thinkingTroubleshootingProblem-solving

Certifications:8570

Tech Stack:SL1VOSSMicrosoft TeamsSkype for BusinessCisco CMSCisco PhonesVTCWindows ServerLinuxTCP/IPSIPDNSDHCPQoSWireshark

Eligibility

Nationality:US National

Work Authorization:Authorization required. Sponsorship not provided.

Security Clearance:TS/SCI

Company Brief

General Dynamics

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn