Client Delivery Director

Mintlayer
Abu Dhabi
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 7+ yearsSkills: ["Stakeholder management","Communication","Leadership","Risk management","Delivery management"]

Own the post-sale delivery lifecycle for Mintlayer’s MWS institutional client deployments—ensuring clear milestone tracking, transparent communication, and healthy ongoing relationships. Lead and coordinate internal teams to deliver on timelines and scope while monitoring client health through usage metrics and support signals. Proactively escalate delivery risks and scale a repeatable MWS delivery playbook, managing the client delivery team as demand grows.

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FursaFursa
Mintlayer
Mintlayer
1 month ago

Client Delivery Director

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Own the post-sale delivery lifecycle for Mintlayer’s MWS institutional client deployments—ensuring clear milestone tracking, transparent communication, and healthy ongoing relationships. Lead and coordinate internal teams to deliver on timelines and scope while monitoring client health through usage metrics and support signals. Proactively escalate delivery risks and scale a repeatable MWS delivery playbook, managing the client delivery team as demand grows.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Director level

Key Responsibilities

  • •Own the post-sale delivery lifecycle for MWS institutional client deployments.
  • •Manage client expectations through transparent communication on timelines, scope changes, and technical dependencies.
  • •Coordinate internal teams to deliver client milestones and maintain the MWS client delivery playbook.
  • •Monitor client health post-launch using usage metrics, support ticket patterns, and relationship risk indicators.
  • •Escalate material delivery risks early and build/manage the client delivery team as MWS scales.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceRemote WorkRelocation

Key Requirements

  • •7+ years in client delivery, professional services, or enterprise fintech implementation.
  • •Experience managing complex, multi-stakeholder institutional deployments.
  • •Proficiency with PMP, Prince2, or equivalent project management methodology.
  • •Ability to balance client expectations with internal engineering timelines.
  • •Strong ownership of delivery quality, milestone transparency, and ongoing client health.
Experience:7+ yearsEnterprise fintech
Skills:Stakeholder managementCommunicationLeadershipRisk managementDelivery management
Certifications:PMPPrince2

Company Brief

Mintlayer
Develops a Bitcoin-focused blockchain protocol designed to enable decentralized finance applications, tokenization, and interoperability. The platform aims to combine Bitcoin’s security with smart-contract functionality for developers and users.
Industry: Blockchain & Web3
Headquarters: Abu Dhabi, United Arab Emirates
Website