Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Listening","Communication","Customer-centric service","Problem-solving","Multitasking","Collaboration","Detail-oriented","Energy","Ability to use digital technology"]

Greet and assist customers in the branch lobby, using digital tools to help with simple transactions and educating customers on Citizens products. Provide personalized advice and connect customers with bankers for next steps while following all cash-handling procedures and applicable state and local regulations. Deliver exceptional, customer-centric service during branch hours, including evenings and weekends, and support long-term customer relationships.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Citizens Bank
Citizens Bank
2 days ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Greet and assist customers in the branch lobby, using digital tools to help with simple transactions and educating customers on Citizens products. Provide personalized advice and connect customers with bankers for next steps while following all cash-handling procedures and applicable state and local regulations. Deliver exceptional, customer-centric service during branch hours, including evenings and weekends, and support long-term customer relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and assist with simple transactions
  • •Demonstrate how to use mobile apps and ATMs to complete transactions
  • •Provide personalized advice and solutions that meet customer needs, and connect customers with bankers
  • •Educate customers on Citizens products and benefits and respond to questions and concerns
  • •Follow all financial policies and procedures, including proper cash handling and compliance with laws/regulations

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceRetirement BenefitsPaid Leave

Key Requirements

  • •High school degree or GED
  • •At least 6 months of experience processing transactions (cash and/or digital payments)
  • •At least 1 year of customer experience recommending and referring products and services
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs
  • •Problem-solving ability to provide solutions to customer issues and deliver exceptional customer service
Experience:BankingCustomer serviceRetail banking
Education:High School
Skills:ListeningCommunicationCustomer-centric serviceProblem-solvingMultitaskingCollaborationDetail-orientedEnergyAbility to use digital technology
Tech Stack:Mobile appATMsDigital paymentsSmartphoneTabletDesktop computer

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website