GTM-Support Specialist

Autodesk
Barcelona
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: bachelorsSkills: ["Collaboration","Responsibility","Continuous learning","Problem-solving","Presentation"]

Support Autodesk’s go-to-market teams by improving sales processes and helping customers maximize ROI from Autodesk solutions. Provide fast responses to day-to-day sales and customer success questions using sales productivity tools knowledge, and create and deliver field training to accelerate ramp-up and predictability. Track action items and project schedules, drive adoption of business tools, and partner with stakeholders to enhance business systems, tools, and procedures.

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FursaFursa
Autodesk
Autodesk
1 month ago

GTM-Support Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support Autodesk’s go-to-market teams by improving sales processes and helping customers maximize ROI from Autodesk solutions. Provide fast responses to day-to-day sales and customer success questions using sales productivity tools knowledge, and create and deliver field training to accelerate ramp-up and predictability. Track action items and project schedules, drive adoption of business tools, and partner with stakeholders to enhance business systems, tools, and procedures.
Location: Barcelona
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide fast, reliable support to sales process questions and resolve issues during sales and customer success activities.
  • •Prepare and deliver field training content to help the sales organization improve ramp-up time, selling time, and predictability.
  • •Track action items and maintain project schedules; raise issues to the program manager and propose solutions.
  • •Drive adoption of business tools and collect feedback to improve processes.
  • •Work with stakeholders to improve business systems, tools, and procedures and contribute to project strategy and implementation.

Key Requirements

  • •BA, BS or equivalent experience.
  • •3+ years of sales, sales management, sales support, or sales marketing experience.
  • •Proficiency in MS Office and a CRM system.
  • •Fluent in English; other European languages appreciated.
  • •1+ years of CRM Salesforce experience (power user).
Experience:3+ years
Education:Bachelor's
Skills:CollaborationResponsibilityContinuous learningProblem-solvingPresentation
Languages:English
Tech Stack:MS OfficeCRMSalesforce

Company Brief

Autodesk
Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Rafael, United States
Founded: 1982
Glassdoor
Glassdoor: 3.9
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