Service Admin Assistant - Jordan Toyota

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 18 - 22 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Organizational skills","Time management","Customer focus","Teamwork"]

Generate and manage service appointment leads from internet inquiries, delivering a premium customer experience through prompt, accurate, and courteous communication. Accurately log inquiry data in the CRM, update customer files, and use lead management tools to track interest. Conduct phone surveys, compile required reports and documentation, and support additional dealership duties including cashier tasks as requested.

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FursaFursa
Sonic Automotive
Sonic Automotive
13 hours ago

Service Admin Assistant - Jordan Toyota

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Generate and manage service appointment leads from internet inquiries, delivering a premium customer experience through prompt, accurate, and courteous communication. Accurately log inquiry data in the CRM, update customer files, and use lead management tools to track interest. Conduct phone surveys, compile required reports and documentation, and support additional dealership duties including cashier tasks as requested.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Respond to internet service inquiries with courtesy, accuracy, and professionalism.
  • •Enter customer inquiry data into the CRM promptly and accurately.
  • •Generate service appointments and manage inquiry flow using lead management tools.
  • •Conduct phone surveys to assess customer preferences and experience quality.
  • •Compile reports and documentation on time and perform cashier duties as requested.

Pay and Benefits

Salary: USD 18 - 22 hourly

Key Requirements

  • •Excellent verbal and written communication skills.
  • •Strong MS Office Suite computer skills.
  • •Ability to enter and manage customer inquiry data in a CRM environment and work in a fast-paced call center setting.
  • •Strong organizational and time management skills.
  • •Ability to read and comprehend rules, regulations, policies, and procedures.
Skills:CommunicationOrganizational skillsTime managementCustomer focusTeamwork
Languages:English
Tech Stack:CRMMS Office

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn