Market Operations Manager

Carvana
United States
Workplace: OnsiteFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Leadership","Decision-making","Process improvement","Communication","Adaptability"]

Lead day-to-day operations for a Carvana Market Operations team, owning logistics, inventory quality, scheduling, registration paperwork, and customer and employee experience. You’ll manage multiple employees, mentor and develop team members, and help drive community outreach and training programs. Thriving in ambiguity, improving processes, and delivering great interactions for both customers and employees are central to this hands-on, fast-paced leadership role.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Carvana
Carvana
1 day ago

Market Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead day-to-day operations for a Carvana Market Operations team, owning logistics, inventory quality, scheduling, registration paperwork, and customer and employee experience. You’ll manage multiple employees, mentor and develop team members, and help drive community outreach and training programs. Thriving in ambiguity, improving processes, and delivering great interactions for both customers and employees are central to this hands-on, fast-paced leadership role.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Manage logistics, inventory quality, scheduling, registration paperwork, and customer experience.
  • •Own employee experience, community outreach, and both mentoring and training programs.
  • •Provide autonomous decision-making and support multiple concurrent projects.
  • •Lead and develop team members in a fast-paced, team-oriented environment.
  • •Continuously improve processes by examining current operations and developing creative solutions.

Pay and Benefits

Perks:Health InsuranceDentalVision401kStudent LoanVehicle DiscountsPet InsuranceWellness Stipend

Key Requirements

  • •Bachelor’s degree from an accredited undergraduate institution.
  • •At least five years of relevant experience in team leadership roles managing multiple employees.
  • •Experience handling logistics.
  • •Ability to operate in ambiguity and make good decisions while juggling multiple projects.
  • •Ability to manage employee and customer experience and develop creative solutions by examining processes.
Education:Bachelor's
Skills:LeadershipDecision-makingProcess improvementCommunicationAdaptability
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn