Senior Associate - Revenue Technology

Wati
Shenzhen
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-6 yearsSkills: ["Cross-functional communication","Troubleshooting","Process optimization","Stakeholder management","Change management"]

Own and optimize Wati’s China/CGR go-to-market revenue technology stack, including Neo CRM and Tencent Meeting. Ensure clean, reliable data flows between regional tools and the global revenue system, maintaining lifecycle workflows, data quality, and reporting accuracy. Build integrations, troubleshooting, monitoring, governance, and lightweight automation to reduce manual work. Partner cross-functionally as the systems translator between China/CGR teams and global RevOps, Finance, Product, and Engineering.

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Wati
Wati
7 months ago

Senior Associate - Revenue Technology

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Last checked: 23 hours agoStatus: Live

Job Summary

Own and optimize Wati’s China/CGR go-to-market revenue technology stack, including Neo CRM and Tencent Meeting. Ensure clean, reliable data flows between regional tools and the global revenue system, maintaining lifecycle workflows, data quality, and reporting accuracy. Build integrations, troubleshooting, monitoring, governance, and lightweight automation to reduce manual work. Partner cross-functionally as the systems translator between China/CGR teams and global RevOps, Finance, Product, and Engineering.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Administer and improve China/CGR GTM tooling (e.g., Neo CRM, Tencent Meeting) and align it with global GTM systems and lifecycle workflows.
  • •Support integrations and data movement across systems, monitoring sync processes and troubleshooting mismatches, duplicates, and attribution gaps.
  • •Establish data quality checks (validation rules, dedupe logic, mandatory fields) and improve hygiene across core objects.
  • •Identify and implement process automation to reduce manual work and improve speed-to-lead, conversion, and customer lifecycle execution.
  • •Operate governance and access controls, setting up lightweight monitoring/alerts and proactively resolving issues impacting pipeline reporting.

Key Requirements

  • •3–6 years experience in Revenue Operations Technology, GTM Systems, CRM Administration, or Sales Ops Systems as an individual contributor.
  • •Hands-on ownership of CRM workflows, lifecycle stages, routing logic, and user enablement.
  • •Working knowledge of integrations (APIs/webhooks, iPaaS tools, data sync patterns) and troubleshooting.
  • •Strong understanding of SaaS GTM funnel and customer lifecycle systems.
  • •Fluent English and Mandarin (read/write/speak) and comfort working with China-based stakeholders and tools.
Experience:3-6 yearsSaaSRevenue operationsGTMCRM administration
Skills:Cross-functional communicationTroubleshootingProcess optimizationStakeholder managementChange management
Languages:EnglishMandarin
Tech Stack:Neo CRMTencent MeetingAPIsWebhooksIPaaSSQLHubSpotBIDashboardsAnalyticsBillingSubscription systemsCRMData sync

Company Brief

Wati
Provides a WhatsApp-based customer engagement platform that helps businesses manage sales, support, and marketing conversations in one shared inbox. The product includes automation, broadcasts, chatbots, and team collaboration tools for messaging-led workflows.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Hong Kong, Hong Kong
Founded: 2018
WebsiteLinkedIn