Operations Leader - Full Time (Carlsbad, CA, US, 92008)

Sephora
United States
Workplace: OnsiteFull timeUSD 26 - 29.9 hourlyFunction: Business OperationsExperience: 2+ yearsSkills: ["Communication","Interpersonal skills","Problem-solving","Organizational skills","Time management"]

Lead store operations to drive operational excellence and an exceptional client experience. You’ll oversee inventory management, replenishment, and order fulfillment, ensure brand presentation through visual merchandising and store maintenance, and coach the operations team on selling behaviors, performance metrics, and Sephora initiatives. Partner with the team to achieve store goals while promoting inclusivity, teamwork, and adherence to company policies, standards, and safe, enjoyable shopping.

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FursaFursa
Sephora
Sephora
1 week ago

Operations Leader - Full Time (Carlsbad, CA, US, 92008)

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead store operations to drive operational excellence and an exceptional client experience. You’ll oversee inventory management, replenishment, and order fulfillment, ensure brand presentation through visual merchandising and store maintenance, and coach the operations team on selling behaviors, performance metrics, and Sephora initiatives. Partner with the team to achieve store goals while promoting inclusivity, teamwork, and adherence to company policies, standards, and safe, enjoyable shopping.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead store operations by overseeing inventory management, replenishment, and order fulfillment while meeting operational standards.
  • •Drive brand presentation through visual merchandising, promotional events, and store maintenance to support sales.
  • •Support client experience by partnering with the team to deliver exceptional service and help achieve store goals.
  • •Coach and develop team members on operational processes, selling behaviors, performance metrics, and company initiatives.
  • •Foster inclusivity and teamwork while upholding Sephora policies and creating a safe, enjoyable shopping experience.

Pay and Benefits

Salary: USD 26 - 29.9 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
  • •Proven ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with excellent problem-solving and organizational skills.
  • •Effective time management with the ability to prioritize in a dynamic environment.
  • •Excellent communication and interpersonal skills; physically able to lift and carry up to 50 pounds as needed.
Experience:2+ yearsRetailHospitality
Skills:CommunicationInterpersonal skillsProblem-solvingOrganizational skillsTime management

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn