Sales Specialist, Palo Alto

Hermes
Palo Alto
Workplace: OnsiteFull timeUSD 26.5 - 28 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Communication","Relationship development","Multitasking","Organizational skills","Independence"]

Drive sales and customer service objectives for a luxury Hermès boutique in Palo Alto. Meet monthly and annual individual sales goals, organize the selling floor, maintain merchandising standards, and support inventory prep. Accurately process transactions through POS and CRM, partner on POS discrepancies, and ensure strong asset protection procedures. Provide Hermès-standard client service including greeting, assisting, and wrapping at the register.

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Hermes
Hermes
2 days ago

Sales Specialist, Palo Alto

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Last checked: 11 hours agoStatus: Live

Job Summary

Drive sales and customer service objectives for a luxury Hermès boutique in Palo Alto. Meet monthly and annual individual sales goals, organize the selling floor, maintain merchandising standards, and support inventory prep. Accurately process transactions through POS and CRM, partner on POS discrepancies, and ensure strong asset protection procedures. Provide Hermès-standard client service including greeting, assisting, and wrapping at the register.
Location: Palo Alto
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Achieve monthly and annual individual sales goals and support the boutique’s collective target.
  • •Organize, prioritize, and maintain the selling floor to meet merchandising and VM guidelines, including stocking and replenishment.
  • •Process and ensure accuracy of transactions in POS, CRM files, and after-sales administrative support when needed.
  • •Follow asset protection procedures (employee sign-in, bag checks with AP, key control, EAS tagging, ticketing, inventory readiness and cycle counts).
  • •Provide Hermès-standard client service including greetings, assistance with questions, and wrapping/packaging at POS.

Pay and Benefits

Salary: USD 26.5 - 28 hourly
Perks:Health InsuranceDentalVisionLife InsurancePaid LeaveParental Leave401kRetirementDisabilityGym Membership

Key Requirements

  • •2+ years of experience in sales (luxury environment preferred).
  • •Build strong client relationships with impeccable communication skills.
  • •Stay even-tempered and multitask in a fast-paced environment.
  • •Work independently as a self-starter while collaborating with a team.
  • •Open availability to accommodate business needs and ability to lift 0-25 lbs without assistance.
Experience:3+ yearsSalesLuxury environmentRetail
Skills:CommunicationRelationship developmentMultitaskingOrganizational skillsIndependence
Tech Stack:POSCRM

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn